Pest Control Service Specialist

SADAKKA MORHEAD

Dallas, TX ***** +1-214-***-**** ***************@*****.***

Professional Summary

My objective is to obtain a challenging position that has opportunities for advancement and will allow me to grow within the organization and display my skills and abilities. Skills

Customer Service (10+ years)

CSR (10+ years)

Customer Care (10+ years)

Maintenance

C/A in Pest @Termite (10+ years)

Pest Control

Route Driving

Delivery Driver Experience

Service Technician Experience

Warehouse Experience

Forklift

Leadership

Work History

Pest Control Technician 01/2020 to 05/2023

Super Team Services – Denton, TX

Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.

Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.

Reduced callbacks by effectively addressing all areas of concern during initial service appointments.

Pest Control Specialist 12/2018 to 12/2019

Berrett Pest Control – Dallas, TX

Provide world class pest service to commercial and residential client's properties Inspect, inform, and provide solutions to any issue's that they may have or that could arise Measure, mix, and apply pesticides as needed to resolve the issue Keep accurate service records of the job performed on the property. Service Technician 12/2017 to 10/2018

Certified Termite & Pest Control

Provided residential and commercial businesses with pest control services and performed detailed inspections

Mixed and applied pesticides when necessary

Kept detailed and accurate service records of the job performed. Service Specialist 11/2016 to 11/2017

Arrow Exterminators

Provided uncompromised service to commercial pest control customers utilizing an Integrated Pest Management(IPM) approach

Determined best course of service, answered questions, and explained service procedures to customers

Scheduled services with customers, inspected and treated inside and outside areas of customers properties for pest

Service Specialist 05/2013 to 10/2016

Steritech

Drove company vehicle to customers homes or businesses Applied pesticides to structures according to schedules, safety procedures and label instructions Called customers to confirm scheduled services and responded on a timely basis to customers telephone request for service

Service Specialist 01/2012 to 10/2012

ABC Home and Commercial Services

Built relationships with existing customer base

Completed assigned services

Communicated with mangers and office staff

Service Specialist 03/2009 to 01/2012

Ecolab Pest Elimination Division

Established an effective working relationships with external/internal customers Educated customers on the best practices to identify, eliminate and solve pest problems Used technology to manage structural, sanitation and pest issues Maintained flexibility to adjust my day to assist customers in a fast-paced, multi-tasking environment

Sprayed or dusted chemical solutions, powders, or gases into rooms, onto clothing, furnishings or wood, and over marshlands, ditches, and catch-basins Set mechanical traps and place poisonous paste or bait in sewers, burrows Inspected premises to identify infestation source and extent of damage to property, walls and roofs

Route Driver 03/2007 to 03/2009

Yumi Ice Cream

Reported to the office daily to receive route information, loaded trucks to be driven to specific destinations

Inspected cargo to make certain it will not shift, checked the truck to make sure it has been serviced properly and will run safely

Inspected truck for safety equipment such as fire extinguishers and flares, in case of emergencies

Responsible for maintaining accurate records, delivering goods to different locations, and collecting service payments.

Pest Control Service Technician (PCST) 04/1998 to 12/2006 Sears Termite & Pest Control

Followed state and federal regulations regarding chemical applications Responsible for maintaining accurate records, inspecting, evaluating and treating infested properties, collecting service payments from customers and training new employees Package Handler 12/1996 to 04/1998

United Parcel Service

Responsible for ensuring that packages were shipped to proper locations throughout the United States & Canada and those packages were scanned to substantiate shipping information Accountable for loading packages onto delivery trucks for residential or commercial delivery. Education

General Studies 12/1996

Missouri Valley College - Marshall, MO

HS Diploma: General Studies 05/1995

Hillcrest High School - Dallas, TX

Certifications

Certified Applicator P/T

Certified Applicator in pest and termite

Driver's License

Additional Information

Excellent written and verbal communications skills. Able to learn quickly, gets along well with others, flexible and able adapt to change.

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