TH

TAMARA HUGGINS

ad43zs@r.postjobfree.com 480-***-**** Phoenix, AZ 85027

Obtain a position with a reliable company where my excellent communications skills and strong work ethic can be utilized to their full potential benefiting both the company and my personal success. Background: Strong Customer Service & Problem Solving Skills Collections- Debt Experience Experience Supervisor able to Manage Employees to Their Full Potential Ability to Improve Daily Operations Systems & Processes Strong Training & Cash Handling Experiences Microsoft Office & Excel Proficient Dedicated, Loyal, Diligent, Anxious to Succeed. Observant Certified Caregiver with successful background delivering heartfelt care to residents. Compassionate and service-oriented individual well-educated in medication administration and schedule management. Outstanding knowledge of first aid and CPR. Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement

Meal Preparation

Dependable and Responsible

Community Integration

Flexible Schedule

Relationship Building

Community Activities

Client Transportation

Heavy Lifting

ADL Assistance

Personal Hygiene Assistance

Service Documentation

Client Records Management

Bedside Care

Verbal and Written Communication

HIPAA Compliance

First Aid and Safety

Respectful and Compassionate

First Aid Certification

Team Collaboration

Problem Identification

Convalescence Support

PPE Usage

Mobility Assistance

Time Management

Incident Reporting

Client Documentation

Maravilla Scottsdale Scottsdale, AZ

Enliven Certified Caregiver

11/2021 - Current

Maintained clean and well-organized environment for client happiness and safety.

Improved patient outlook and daily living through compassionate care. Tracked and reported clients' progress based on observations and conversations.

Supervised medication administration, personal hygiene and other activities of daily living.

Followed care plan and directions to administer medications. Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Aided with mobility and independence for disabled individuals and continually monitored safety.

Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.

Summary

Skills

Experience

Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges. Rehab Without Walls Phoenix, AZ

Rehabilitation Specialist

12/2017 - 09/2020

Scanning Documents, Data Entry, Customer Service, Log Daily reports, & Invoicing

Daily Care & Upkeep of Disabled Clients

Medication setup, Administrate Medication

Preparing Healthy meals for Clients

Manage& Train New Employees

Encourage self-help Activities, Daily Physical Therapy Assist/ Transport Clients to scheduled appointments Responded to needs and concerns of residents and visitors. Monitored daily performance and patient outcomes to maintain quality assurance.

Enforced state and federal regulations as well as company policies and procedures for strict compliance.

Directed and supported internal case management and client advocacy. Oversaw management of clinical documentation, billing reimbursement, resident rights and customer service.

Assessed clinical documentation to monitor management of health data and care plan coding.

Performed assessments to determine individual limitations and strengths. Conducted group therapy sessions and educated patients in topics relevant to individual and family member care.

Good Neighbor Assisted Living Service

Goodyear, AZ

Certified Caregiver

05/2014 - 10/2016

Daily assist in the patient daily living

Supervised medication administration, personal hygiene and other activities of daily living.

Drive patients to their doctor's appointment

Data

Maintained clean and well-organized environment for client happiness and safety.

Improved patient outlook and daily living through compassionate care. Tracked and reported clients' progress based on observations and conversations.

Followed care plan and directions to administer medications. Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Aided with mobility and independence for disabled individuals and continually monitored safety.

Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.

Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges. Assisted with meal planning to meet nutritional plans. Drove clients to shop for groceries, attend doctor appointments and run errands.

Monitored vital signs and medication use, documenting variances and concerning responses.

Laundered clothing and bedding to prevent infection. Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals. Encouraged residents to participate in activities of daily living to enhance personal dignity.

Supported bathing, dressing and personal care needs. Data Verify QBE Insurance Phoenix, AZ

Data Entry Specialist

12/2013 - 12/2015

Data Entry/ Mainframe Experience

Verifying documents in many different systems and queues Research information not given to me in the insurance document Audit for any system errors or mistake in each insurance document Manage my production time and finish my daily assigned work in a timely manner

Adapt to any changes threw out the day involving procedures & policy changes

Identified, corrected and reported data entry errors.d Identified, corrected and reported data entry errors. Completed accurate and efficient data entry and database updates to support business operations.

Input client information into spreadsheets and company database to provide leaders with quick access to essential client data. Identified and corrected data entry errors to prevent duplication across systems.

Compiled data from source documents prior to data entry. Reviewed and updated account information in company computer system. Identified errors in data entry and related issues by mentioning to supervisors for resolution.

Sorted source documents and organized to be filed.

Adhered to strict data confidentiality policies to prevent information leakage.

Communicated with coworkers regarding deadlines and project milestones.

Proofread and edited documents to correct errors.

Documented data entry completions in corresponding logbooks. Executed data verification to ensure expedient error detection. Exceeded quality goals to support team productivity. Monitored updates to company databases and corrected identified errors. Organized billing and invoice data, prepared accounts receivable and generated revenue reports to support audits.

Identified system and account issues to quickly and accurately resolve. Responded to daily inquiries and requests within mandated timeframe to meet deadlines.

Supported document reviews and auditing by locating and providing required data, reporting on input procedures and other relevant circumstances as necessary.

Transferred completed work to [Job title]s for review and approval. Compiled, sorted and verified electronic data against hard copies to support quality control efforts.

Transcribed data after verifying information to deliver projects with

[Number]% accuracy.

Revised standard operating procedures to reflect current practices. Gathered and documented statistical information to generate reports. Kivel Manor Assisted Living Faculty

Caregiver

Provide care and daily living to the elderly patient Assist with medication, doctor's appointment, and activities 01/2009 - 01/2013 Prepared meals and provided customer services Managing our staffing caregivers on client assignments Processing work orders, data entry using Microsoft word& Excel Scanning documents

Process extremely sensitive materials

Salary History and References upon Request

South Mountain High School Phoenix, AZ

High School Diploma

05/1988

Major in Business Technology

Premier Training Center

Completed professional development in Computer

Minor in Medication Administration Certificate, Supervisory Care/ Personal Care/ Directed Care Certificate. Education and Training

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