Office Assistant Care Coordinator
Resume:
Tammy Myers
Martinsburg, WV *****
********@*******.***
SUMMARY OF QUALIFICATIONS
•30 years of in-depth experience in the medical field collaborating with physicians and other healthcare staff in hospitals and skilled nursing facilities with 15 of those being in the Endocrinology field.
•Possess the ability to effectively communicate sensitive information with patients and family members, while always adhering to HIPPA guidelines
•Skilled and thorough in analyzing problematic situations and finding creative solutions.
EDUCATION
Associate of Applied Science – Medical Assistant 09/2015
Program Accredited through the American Association of Medical
Kaplan University, Hagerstown, MD
•Overall GPA 3.71
•President’s List
•Perfect Attendance
Bachelor in Health Science Administration 03/2022
Valley College, Martinsburg, WV
•Overall GPA 3.86
•Dean's List
TECHNICAL and Medical SUMMARY
Injections (SC, ID, IM)
Histories and vital signs
Venipunctures
CLIA Waived & A1C Testing
Appointment Scheduling/Referrals
Urine Microalbumin
Student Teaching
Prior Authorizations
Microsoft Word, Excel, PowerPoint Workday
Microsoft Teams
Kronos
Benchmark
EMR, Surescripts
QuickBooks
WORK HISTORY
Blue Ridge Community & Technical College, Martinsburg, WV
Medical Assisting Program Lead
8/2023-Present
40 hours/week - temporary
$48,000/year
•Responsible for teaching and lecturing face-to-face classroom of 18-20 high school students in all aspects of medical assisting including anatomy and physiology.
WVU Endocrinology, Martinsburg, WV 304-***-****
Office Supervisor
1/2021-4/2023
40 hours/week
$54,000/year
•Responsible for staff and physician time sheets and schedules
•Monthly Quality Assurance logs and reports
•Weekly PPE count and ordering
•Monthly ordering of office and medical supplies
•Tracking and logging equipment maintenance
•Directing and organizing monthly staff and provider meetings
•Responsible for provider monthly leave time (to include CME)
•Creating provider schedule templates and patterns
•Set up and organized the opening of two additional clinic locations.
•Interviewing and pre-hiring of new employees
Medical Assistant
3/2018-/1/2021
40 hours/week
$50,000/year
•Assess patients and triage to the appropriate attending physician.
•Provide A1C and urine testing while following OSHA regulations to ensure the safety and prompt delivery of specimens
•Retrieve prescription refill requests from patients, and provide medication refills upon physician approval
•Obtain insurance authorizations for medications, procedures, and DME supplies
•Maintain daily, weekly, and monthly QC logs
•Maintain monthly controls on Afinion and Cliniteck analyzers
•Perform front desk duties: answered phones, patient check-in/out, insurance referrals, prior authorizations, and appointment scheduling
Diabetes Endocrinology & Lipidology Center, Martinsburg, WV
Medical Assistant
2005-2016 WVU, 2016-2018 Dr. Ryan private practice)
40 hours/week
$40,000/year
•Perform front desk duties: answered phones, patient check-in/out, insurance referrals, prior authorizations, and appointment scheduling
•Assess patients and triage to the appropriate attending physician
•Provide A1C and urine testing while following OSHA regulations to ensure the safety and prompt delivery of specimens
•Retrieve prescription refill requests from patients, and provide medication refills upon physician approval
•Assist with training and educating student externs according to their curriculum expectations and personal goals
Office Manger 3/2019-4/2020
•Employee Scheduling
•Accounting and payroll
•Ordering of all supplies, medications, vaccines, and equipment
•Physician credentialing, licensing updates, and speaker engagements
CERTIFICATIONS
CPR and AED Certified through American Heart Assoc. exp 3/2024
National Certified Medical Assistant-NCCT exp 10/2024
Bachelor in Health Science Administration Graduate 3/2022
References are deavailable upon request.
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