Deirdre Martin

Corydon, IN *****

ad43xh@r.postjobfree.com

+1-812-***-****

I am seeking a secretarial position in a fast-paced medical or dental office environment. Authorized to work in the US for any employer

Work Experience

Business Assistant

Remmers Dental - Louisville, KY

May 2022 to September 2022

• Intake coordinator

• Create and present treatment plans

• Schedule appointments

• Verify insurance eligibility

• Check patients out

• Collect payment

• Preauthorizations

• Follow up with insurance companies for non payments

• Prepare daily huddle report

• Confirm appointments

• Post payments and adjustments

Intake and hygiene coordinator

Schulte Family Dentistry - Louisville, KY

January 2022 to May 2022

1. Scheduled hygiene appts for current and new patients 2. Answered multi line phone

3. Verified insurance

4. Prior authorizations

5. Presented treatment plans

6. Collected payment at check-out

7. Scanned documents to patient chart

8. Closed end of day

9. Mailed monthly statements

Child Care Provider/Babysitter

New Albany, IN

February 2021 to October 2021

1. Child care provider for 3 year old

2. Child care provider for 5month old

Deli Clerk

Cash Saver - Georgetown, IN

October 2020 to May 2021

1. Customer service

2. Closing duties

3. Inventory

4. Cashier

5. Stock

Dental Office Administrative Assistant/Secretary

Highland Dental - Sardinia, OH

April 2000 to May 2010

Responsible for admitting and registering patients for dental care services Processed patient charts, including filing and recording services Scheduled and confirmed patient appointments with dentist and hygienists Maintained a daily log of patients and the continued follow-up recall system Answered multi-line telephone system, directed calls to appropriate personnel Received and interviewed patients for personal, medical and dental history Notified patients of failed appointments

Receives cash, enters payments into patient accounts, generates receipts for payments and balances cash drawer

Inventoried and ordered dental and office supplies Entered insurance information into computer

Verified insurance, pre-certifications and prior authorizations Experienced in Medicare and Medicaid claims

Retail Manager

Meijer - Jeffersonville, IN

1997 to 2000

Education

Plaza Dental School - New Albany, IN

2008

Associates Degree in Business Management

Southern State Community College - Hillsboro, OH

2005

Clay High School - Lynchburg, OH

1989

Skills

• Skills

• Excellent Organizational Skills

• Multi-line phone system

• Strong Customer Relations Skills

• Word Processing and Typing

• Computer Proficiency

• 10-Key Calculator

• Data Entry

• Filing

• Administrative Experience

• Clerical Experience

• Insurance Verification

• Medical Scheduling

• Retail Management

• Medical Office Experience

• Time management

• Front desk

• Customer service

• Medical terminology

• Office experience

• Dental receptionist

• Typing

• Dental office experience

• Communication skills

• Microsoft Office

• Multi-line Phone Systems

• Medical Billing

• EMR Systems

• Microsoft Outlook

• HIPAA

• Eaglesoft

• Dentrix

• Medical Records

• Conflict management

• Computer skills

• Medical coding

• Leadership

• Phone Etiquette

• QuickBooks

Assessments

Administrative support professional fit — Proficient October 2021

Measures the traits that are important for successful administrative support professionals Full results: Proficient

Customer service — Proficient

October 2021

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

October 2021

Responding to customer situations with sensitivity Full results: Proficient

Attention to detail — Proficient

October 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Administrative assistant/receptionist — Proficient October 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate