Eager to embark on a dynamic career journey where I can leverage my academic achievements, practical

experiences, and fervent curiosity to contribute meaningfully. With a solid foundation in hospitality and customer service, coupled with a proactive mindset and a collaborative spirit, I am poised to tackle challenges and make valuable contributions to any team. Customer Service

Inter-Personal Skill

Cash-handling

Computer Skills

Attention To Detail

Time Management

Conflict Resolution

Teamwork

Team leadership

Communication

Adaptability

Multitasking

Quality Inn By Choice Hotels

Brampton, Ontario

Breakfast Attendant/ Customer Service Representative Roles and Duties:

Provide exceptional customer service by greeting guests warmly, addressing inquiries, and assisting with menu selections or product information.

Maintain cleanliness and organization of dining areas while replenishing food and beverage items promptly to ensure a seamless breakfast experience. Handle customer transactions accurately and efficiently, processing payments and reservations with attention to detail.

Listen attentively to guest concerns or feedback, resolving issues promptly and demonstrating empathy and understanding.

Collaborate with team members and management to ensure smooth operations, including communicating special requests or dietary restrictions effectively. Uphold food safety and hygiene standards while adhering to company policies and procedures, contributing to a positive and welcoming atmosphere for guests. Proactively anticipate guest needs and provide personalized recommendations or assistance to enhance their dining experience.

Demonstrate adaptability and multitasking abilities by efficiently managing various tasks, such as clearing tables, handling inquiries, and restocking supplies, to ensure smooth breakfast service operations.

Oct 2023 - Present

+1-647-***-****· ad43x9@r.postjobfree.com

3073 Ireson Ct, Mississauga, Ontario

Krayush Shrestha

PROFESSIONAL EXPERIENCE

KEY COMPETENCIES

Big Mart

Sales Representative

Roles and responsibilities:

Assist customers in locating products, answering inquiries, and providing product recommendations. Maintained cleanliness and organization of the store, including stocking shelves, arranging displays, and ensuring the aisles were clear.

Operate cash registers, process transactions accurately, and handle payments using various payment methods.

Monitor inventory levels and assist with ordering or restocking products to maintain adequate supplies. Greet customers warmly and assist with their shopping experience, ensuring a positive and welcoming atmosphere.

Handle customer inquiries or complaints professionally, resolving issues promptly and escalating complex matters to management when necessary.

Promote sales by highlighting promotional offers, discounts, or special deals to customers. Perform routine tasks such as price labeling, signage placement, and inventory counts to support store operations.

June 2021 - July 2023

Fleming College Toronto (2023-2024)

GEMS Institute of Higher Education(2020-2022)

Choice University Online by Choice Hotels

Diploma in Business Administration

High School in Business

Quality Guest Service Learning Course

EDUCATION & CERTIFICATIONS

Monday- 5 a.m. to 11 p.m.

Tuesday- 5 a.m. to 11 p.m.

Wednesday- 9 a.m. to 3 p.m.

Thursday- 5 a.m. to 3 p.m.

Friday - 5 a.m. to 11 p.m.

Saturday - 5a.m. to 11 p.m.

Sunday - 5a.m. to 11 p.m.

AVAIBILITY

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