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Customer Service Patient Care

Location:
Pearland, TX
Posted:
April 18, 2024

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Resume:

YVONNE HARRIS

281-***-****

ad43x3@r.postjobfree.com

OBJECTIVE

Certified Phlebotomy Technician pursuing a position wherein I can utilize thorough training and hands on proficiency, consistently striving to increase my depth of knowledge and experience while providing exemplary personal care for patients with great attention to detail.

SKILLS:

Exceptional personal customer service

Strong written and verbal communication

Microsoft Office Suite proficiency

Administrative experience

Able to work independently or as part of a team with minimal supervision

Multitasking with priority assessment

Contract management/reconciliation

Purchasing, A/P A/R

Staff acquisition / schedule management

Reception, Filing, Inventory, Stock

Sample Preparation & Processing

EDUCATION / CERTIFICATION

Smith Wood Medical Institute LLC - Phlebotomist Certification, 2023

Houston Community College - Nursing Pre-requisites

Rowan Cabarrus Community College - Esthetics, Licensed since 2005 - Current

BLS/CPR Certification – Current

HIPAA Certification - Current

EXPERIENCE

Patient Care Technician DaVita Medical Group 8/2023 to 3/2024

dialysis machine preparation, monitor equipment and patient vitals to ensure treatment is within parameters, blood return, wound closure, access cannulation, specimen collection, patient vitals, accurate documentation, inventory, stock, assist patient when exiting facility

Esthetician/ Educator TSYI Skin Therapy TSYI. LLC 05/2005 to Present

Client services – Facials, Hydro-facials, Blood draw and PRP preparation, Microneedling, Chemical Peels, LED, Radio Frequency, Body Sculpting, Waxing Educational, Instructional and Motivational Speaking Engagements, Customer service, Consultations, Scheduling, Marketing, Sales, Inventory, Bookkeeping

Material Coordinator Hahnemann University Hospital 09/2005 to 09/2008

1300+ Storeroom item inventory and stock, Process emergency Sterile Processing equipment and Storeroom supply requests, Stock ER, Neonatal ICU, Labor & Delivery, Heart Floor and ICU Units

Administrative Assistant Temple University Hospital 02/2000 to 07/2004

Purchasing, Accounts receivable/payable, Contract management/reconciliation, Filing, Inventory,

Front desk reception, Scheduling, Facilitate meetings



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