Front Desk Mental Health
Resume:
Erin McNeal
Davenport, IA *****
************@*****.***
Work Experience
DSP (Direct Support Professional)
REM Iowa - Davenport, IA
April 2021 to Present
• Pass daily medications.
• Take vitals daily.
• Assist in every day living activities.
• Monitor symptoms from medications.
• Transport to and from medical appointments.
• Community support.
• Observe person being served for mental health symptoms Front Desk Receptionist
Parker Audiology - Davenport, IA
January 2019 to May 2019
· Answered phones
· Took messages for the providers
· Assisted providers in cleaning and simple repairs of Hearing Aids
· Occasional filter changes on Hearing Aids
· Set and reminded patients of appointments
· Accepted payments for services and Copays
· Kept record/filed patient information into their Electronic Health Record Assistant Teacher
KinderCare Education - Davenport, IA
January 2017 to May 2017
· Served children breakfast (family style)
· Assisted the lead teacher with large/small group time
· Laid children down for naptime
· Woke children from their nap
· Served children their afternoon snack
· Potty trained students who are still in diapers
· Activities that promote fine motor growth and relationships with adults and peers
· Sanitized all tables, bathrooms and toys inside class room Part Time Group Leader
SCFYMCA Early Learning Center - Davenport, IA
September 2015 to February 2016
· Assisted the lead teacher with large/small group time
· Laid children down for naptime
· Woke children from their nap
· Served children their afternoon snack
· Potty trained students who are still in diapers
· Activities that promote fine motor growth and relationships with adults and peers
· Sanitized all tables, bathrooms and toys inside class room Cashier
Walmart SuperCenter - Davenport, IA
November 2014 to January 2015
· Checked out customers
· Made sure the customers had the easiest experience in store possible
· Assisted some elderly customers with shopping
· Helped customers take bigger purchases to their vehicles when necessary
· Stocked and organized shelves
Sales Associate
Express Clothing - Davenport, IA
November 2013 to February 2014
· Helped customers choose outfits and accessories to ensure they had the easiest experience possible while shopping in store
· Checked out customers
· Assisted customers in the fitting rooms when needed Group Leader
TLC Childcare - Davenport, IA
January 2011 to February 2013
· Lead large/ small group time
· Laid children down for nap / wake children from nap
· Served children their afternoon snack
· Potty train students who are still in diapers
· Activities that promoted fine motor growth and relationships with adults and peers
· Sanitized all tables, toys and bathrooms inside class room
· Helped with homework assignments
· Got children off and on bus
· Arts and craft activities as well as supervised children on field trips ㅡ
Education
diploma in Medical Assisting Technology
Hamilton Technical College - Davenport, IA
November 2018 to November 2019
High school diploma or GED
Skills
• Proficient in Microsoft Word,Microsoft Excel, Google Sheets, Google Docs, Google Slides, Sycle EHR programming, Knowledge in Insurance Billing & Coding, Taking and charting Vital Signs, and Front Office Duties.
• Epic
• Medical Terminology
• Patient Care
• Insurance Verification
• Medical Records
• ICD-10
• Medical Office Experience
• Anatomy Knowledge
• EMR Systems
• Clerical Experience
• HIPAA
• Teaching
• EMR Systems
• Caregiving
Certifications and Licenses
BLS Certification
CPR Certification
First Aid Certification
Assessments
Home health aide skills — Proficient
February 2022
Providing care to patients in a home setting
Full results: Proficient
Nursing assistant skills — Proficient
February 2022
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Protecting patient privacy — Highly Proficient
February 2022
Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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