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Customer Service Business Development

Location:
Wallingford, PA
Posted:
April 18, 2024

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Resume:

Judy Cacciola

Manager with ** years experience.

Norwood, PA 19074

ad43s4@r.postjobfree.com

610-***-****

Authorized to work in the US for any employer

Work Experience

Market Manager

OTG

November 2019 to March 2020

My daily responsibilities included crew member development and training, performance documentation, adequate

staffing. Adhering to all concept policies

and procedures and inventory while

managing 7 food markets within the

Philadelphia airport.

Zone Manager

Paradies Lagardere - Philadelphia, PA

July 2018 to November 2019

Supported Chief Operating Officer with daily operational functions. Copied, logged and scanned supporting documentation. Achieved sale goals by adhering to company performance metrics. Verified data integrity and accuracy.

Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.

Consistently hit and exceeded sales goals by 20%.

Manager

Habitat for Humanity Re Store - Folsom, PA

June 2013 to December 2018

Strengthened existing customer relationships through extensive communication and proven marketing strategies.

Developed marketing initiatives and leveraged networking referrals to promote business development.

Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.

Streamlined and monitored quality programs to alleviate overdue compliance activities. Managed all aspects of store operations, organization, maintenance and purchasing functions. Generated repeat business by delivering exceptional customer service and positive engagement. Manager

Work N Gear - Glenolden, PA

March 2007 to May 2013

Strengthened existing customer relationships through extensive communication and proven marketing strategies.

Prepared quotes for new products and services and composed site budgets. Completed routine store inventories.

Managed all aspects of store operations, organization, maintenance and purchasing functions. Answered product questions with up-to-date knowledge of sales and store promotions. Reduced workflow inconsistencies while recruiting, interviewing and hiring new staff members. Manager

Flynn & Hara Uniform Comany - Clifton Heights, PA

August 1994 to March 2007

Optimized store displays and appearance via strategic merchandising. Completed routine store inventories.

Managed all aspects of store operations, organization, maintenance and purchasing functions. Shared best practices for sales and customer service with other team members to help improve the store's efficiency.

Prioritized helping customers over completing other routine tasks in the store. Contacted other store locations to determine merchandise availability. Education

High School Diploma

Interboro Senior High School - Prospect Park, PA

Skills

• Merchandising

• Sales Management

• Store Management Experience

• Pricing

• Retail Management

• Recruiting

• Management

Assessments

Management & Leadership Skills: Impact & Influence — Proficient July 2020

Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient

Written Communication — Proficient

June 2019

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient

Management & Leadership Skills: Planning & Execution — Proficient September 2020

Planning and managing resources to accomplish organizational goals. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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