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Customer Service Quality Control

Location:
Westland, MI
Salary:
17.50/h
Posted:
April 18, 2024

Contact this candidate

Resume:

Thomas Stephens

Detroit, MI *****

ad43rq@r.postjobfree.com

+1-734-***-****

In any environment I make an impact small or big in the eyes of whoever, always direct with my regards and Needs

in any work environment. Respectful to All, no tolerance for anything less than so. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Cabin Cleaner

G2 Secure Staff - Detroit, MI

September 2023 to January 2024

• Look for TSA planted items to deter our team level of activity.

• Clean plane with time that you have sometime you’d have 5 or 50 minutes dependent on plane ground time.

• Follow safety regulations.

• Be aware of any possible issues or threats and report them to a g2 supervisor, team lead or delta agent. Crew Member

Burger King - Lincoln Park, MI

August 2022 to December 2022

Was able to easily adapt due to previous experience

• Worked in a high pressure environment

• Maintained quality control & great customer satisfaction.

• Take trash and recycling to bins.

• Restocked items & clean lobby as requested.

• Cook & prep food on the line.

• Maintained a positive attitude for a great environment. Warehouse Associate

Champion foods - New Boston, MI

May 2022 to August 2022

• Put food in boxes and stack them as so.

• Transport boxes to be loaded.

• Fill each machine with needed resources for creation of product.

• Watch out for undesirables

Crew Member

Checkers Drive-In Restaurants, Inc. - Romulus, MI

June 2020 to February 2022

• Cooked food within the line of service

• Open the store and prepare food, close store due to short staff when necessary.

• Ensure quality services to consumers

• Worked in a high pressure environment

• quality inspection for undesirables in foods

• train new employees

• Work the cash register during time of need.

• Sweep and mop store & parking lot.

Sales Associate

Walmart - Livonia, MI

January 2021 to August 2021

• ensures quality customer service as store front attendant.

• Greet customer with a smile

• Replenished merchandise.

• Offered knowledge about store product location

• Actively returned carts to store front from parking lot. Education

High school diploma

Summit Academy North High School - Romulus, MI

September 2019 to June 2022

Skills

• Food Preparation

• Food Safety

• Food Service

• Sales

• Food Production

• Serving Experience

• Cleaning Experience

• Customer service

• Restaurant Experience

• Cash Handling

• Typing

• Retail Sales

• Time management

• Fast learner

• Manufacturing

• Assembly

• Quality control

• Commercial Cleaning

• Communication skills (2 years)

• Patient observation

• English

• Expert

• Residential Cleaning

• Cooking

• Kitchen Experience

• Driving

• Customer service

• Retail sales

• Guest services

• Quality control

• Hospitality

• Manufacturing

• ERP systems

• Assembly

• Warehouse experience

• Shipping & receiving

• Care plans

• Heavy lifting

• Communication skills

• English

Certifications and Licenses

Driver's License

Assessments

Retail customer service — Proficient

January 2022

Responding to customer situations in a retail setting Full results: Proficient

Sales skills — Proficient

August 2022

Influencing and negotiating with customers

Full results: Proficient

Outside sales — Proficient

August 2022

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Work style: Reliability — Proficient

January 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Completed

August 2022

Identifying and resolving common customer issues

Full results: Completed

Customer focus & orientation — Completed

August 2022

Responding to customer situations with sensitivity Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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