*** ******* *****, *********, ** *****

912-***-****

ad43qn@r.postjobfree.com

Michelle C. Sikes

OBJECTIVE

To maintain professional skills and work as delegated and under proper supervision as needed.

PROFESSIONAL ACCOMPLISHMENTS

Lowes Home Centers

Greet customers and help point them in the right direction.

Aid customers in choosing product to their liking and needs.

Sell products per manufacturers directions and Legacy Flooring Expectations

Communicate between customer, installation process, as well as follow-up.

Harbor Freight Tools

General understanding of SOP's and use as directed.

Understanding of opening and closing procedures.

Customer service and knowledge of items in store, location, and resolve customer issues

Able to work alone or supervised.

Ability to do planograms, aid cashiers and make sure they are scripting, maintain a line of communication with customer and senior mangers and supervisors.

Learning sales manager programs and directives.

Black Cat Family Fun Fireworks

Managed store and employees.

Made bank deposits.

In charge of inventory for fireworks and Halloween.

Express Scripts, Inc.

Managed personal accounts with HIPPA verification on every call.

Communicated with supervisors if unable to assist clients while staying positive

and focused throughout the call.

Correctly and accurately assisted clients with any information needed.

Tail Razors Pet Resort

Maintained records and reservations for all incoming and in house clients.

Communicated with veterinary clinics, clients, and owners in a professional manner.

Organized, faxed, and completed all important information into records on computer as well as in personal paper files.

College of Coastal Georgia

Received training in various Mathematics and Sciences Courses

Gained computer knowledge in various computer programs, such as Word, Excel, and Power Point

Gained communication skills to effectively work with other students and teachers.

Betz Veterinary Services

Aided in the start up of a mobile veterinary clinic in the Camden County Area.

Assisted with daily appointments and surgical procedures.

Maintained patient and billing records.

Executed inventory control.

Integrity Animal Hospital

Started as a facility housekeeper, advancing to veterinary assistant after 3 months.

Updated pre- and post-surgical forms.

Educated new staff of products and their uses, as well as procedures.

United States Navy

Worked as an Aviation Electricians Mate of F/A-18 aircraft.

Received Aviation Warfare Insignia.

Advanced to Third Class.

Honorably Discharged.

EMPLOYMENT HISTORY

July 2022 to Present Flooring Specialist Lowes Home Centers

Fernandina Beach, FL

Sep 2021 to July 2022 Sales Supervisor Harbor Freight Tools

Kingsland, GA

Nov 2020 to Sept 2021 Sales Associate Harbor Freight Tools

Kingsland, GA

June 2016 to Jan 2019 Store Manager Black Cat Family Fun

Fireworks

Saint Marys, GA

Nov 2012 to April 2013 Patient Care Advocate Express Scripts, Inc.

Saint Marys, GA

June 2010 to Oct 2010 Kennel and Grooming Tail Razors Pet Resort

March 2011 to June 2011 Assistant Kingsland, GA

June 2009 to June 2010 Kennel and Grooming Kats N Dogs

Assistant Pet Care Village

Kingsland, GA

Jan 2005 to Dec 2005 Veterinary Assistant Betz Veterinary Services

Kingsland, GA

Jan 2005 to May 2009 Student (Full/Part Time) College of Coastal Georgia

Brunswick, GA

Aug 2001 to Dec 2004 Veterinary Assistant Integrity Animal Hospital

Kingsland, GA

Oct 1996 to July 2001 Aviation Electrician’s United States Navy

Mate, 3rd Class NAS Oceana, VA

EDUCATION

Graduated Dec 2008 Associate of Science College of Coastal Georgia

Medical Record Brunswick, GA

Administration

REFERENCES

Available Upon Request

Contact this candidate