Highly organized and detail-oriented professional seeking an Administrative position. Excellent communication skills, proficient in a range of office software, and proven ability to manage complex tasks and solve problems. Aiming to leverage my skills and knowledge to effectively fill the Administrative role in your reputable Company.

Islamic University In Uganda

Bachelor of Science in Statistics

4.79

FUEL DESK OFFICER

NETIS UGANDA

Handle follow ups and recording of all fuel pickup details from petrol stations to respective sites, giving go-ahead to technicians for site fuelings by first observing and comparing site details as provided by technicians with system

(Galooli) details to prevent any discrepancies in reported data, running reports for both Netis Uganda and Netis Kenya data.

BUSINESS DESK EXECUTIVE

EMVIGO TECHNOLOGIES AFRICA LTD

. Registration of new clients through general data entry of their information into the Company system.

. Screening of clients through phone calls before product activation to ensure they are well aligned about the product being purchased.

. Quality analysis by doing quality checks on the new customers to find out how they are finding the product and if there's any challenge that needs resolving.

. Resolving all customer complaints reported and following up with the customers to ensure customer satisfaction.

. Replying to all incoming Emails from both company members and customers.

. Running reports.

. Any other work as assigned by the manager.

DATA CLERK

STEWARD CONSULTANCY LTD

Handled Data entry, scanning and photocopying necessary documents, sending and replying to company emails, ensured company documents were well kept both physically and digitally, daily updated files with new documents and separating them accordingly for easier future review. INTERN

FOCUS DEVELOPMENT ASSOCIATES

Performed general data collection and analysis, turned raw data into meaningful information by analysing patterns, produced reports based on findings and presented them to senior management, organised meetings arranged by the department head and did any other tasks as assigned by the supervisor. OBJECTIVE

EDUCATION

EXPERIENCE

. Computer literate familiar with MS Office, good typing skills with Good 10-key proficiency.

. Ability to copy and scan documents.

. Exceptional customer service, active listening, and verbal and written communication skills, with a highly professional phone voice.

. Good working knowledge of CRM (Customer Relationship Management) tool.

. Ability to maintain a professional appearance and provide a positive company image.

. Strong numerical and organizational skills.

. Quick Learning of Product Knowledge.

. Excellent time management skills, interpersonal skills and ability to work with teams and independently.

. Good problem solving and multitasking skills.

. Ability to understand and read oral and written instructions, policies and procedures.

. High level of analytical and creative skills.

. Stress management and ability to work well under pressure.

. Excellent verbal and written communication skills.

. Ability to work with minimum supervision in a busy environment.

. Able to do repetitive tasks accurately over long periods of time.

. Ability to build strong relationships in order to learn and grow together, as well as influence and inspire others to always do better.

. Team leader, Business Desk. . Most outstanding Business Desk Executive, 2021. . Graduated top of my class. . Intern Excellence Award, 2018 Typing, Making friends, learning new things, Traveling, Photography, Listening to music.

SKILLS

KEY COMPETENCIES

ACHIEVEMENTS & AWARDS

INTERESTS

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