EXPERIENCE :

March **** to October ****

Inspired Living

Acted as patient advocate and implemented total patient care as part of a nursing team. Maintained the

safety, respect and dignity of resident as well as maintaining patient's privacy and confidential patient

information. Worked as part of team to provide proper care and support to the patients. Provided primary

resident care and assistance with their daily living activities, including emotional and psychological

support.

Aetna Specialty Pharmacy Florida

Planned Sponsor coordinator

Handled incoming calls from customers, Â adjudicate claims using internet-based system. Resolved

problems and corrected prescription errors. Provided cost of medications and insurance billing information. I also had experience with pharmacy-based systems such as: Rx claim, People safe and

Oracle.

Education

EDUCATION:

Florida Health Care Academy Florida (2018)

Certificate in Phlebotomy Health Care

Gabriel Health Institute Florida (2016)

Certificate of Certified Nursing Assistant (CNA) Health Care kills:

Skills

Good customer service

Excellent communication

Good team player

Good time management

Problem resolution ability

Enthusiastic caregiver

Patient/family focused

Blood Withdrawal certification

Qualified in specimen collection/processing

KAELA HINES 6131 Lake Lodge Drive apt8208 Winter Garden, FL 34787 Phone 386-***-****

Email: ad43pt@r.postjobfree.com

Trained enthusiastic phlebotomist and Certified Nursing Assistant, with excellent people skills and a

dedicated work ethic. Clinical competence in the provision of quality patient care, with excellent communication skills. Hard working and reliable individual who is a fast learner. I am always willing to

take on new challenges and experience. I believe that I have gained the skills required to fulfil the

requirements of this role. I am looking forward to this new chapter in my life and if, given this opportunity I know that I would be a valuable asset to your organization

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