Annalisa Whiting

Boynton Beach Florida

561-***-**** (Cell Phone)

Email: ad43ol@r.postjobfree.com

Goals:

•To become a part of an establishment where I can build a career and become part of a team. And contribute to a positive, motivated atmosphere. I am a people person and can blend in and handle any situation that arises and manage it in any aspect. At the end of the day I want to know that I made a difference in the world. I come with immense training and experience! I am a seasoned leader and employee in the HVAC Industry for over 31 years.

**I am looking for any jobs that match my qualifications** Education:

Aztil Air Conditioning, INC/West Palm Beach, FL (Over 35 years+ of managing the company and multiple departments.)

NOTE: Company sold in 2022- Employment Continued from January 2022-August 2023/Contract ended -August 17th

Present day: Working for Aztil Air, LLC in C/O-Cascade Residential Services. Dallas, TX Achieved Highschool Diploma

**State of Florida Notary for 8 years.

**DPBR State of Florida Cosmetologist License for 40 years Customer Service

Chief Operations Officer

Collections

Trouble Shooter for Residential Air Conditioning

Certified in Street Smart and Samsara GPS Tracking Problem Solver for multiple areas of the company i.e. Billing department: A/R and A/P versed in Quick Books and Service Titan software. EXPERT LEVELS: Claims Department, Liability, Workers Comp, Auto negligence.

**In house Law Cases: being the lead investigator and researcher with Counsel. Lead Service Manager Dispatcher, warranty verification, ordering handling clients and All sales Reps and pricing.

Contacted customers for updated information i.e. parts on orders and to engage for any further assistance.

Helped handle events for the company. Holiday drives and giveaways. Aztil has a strong vibe in the community events.

Handling cash and credit cards for company purchases Long standing relationships with government municipalities BBB, Consumer affairs Seniors vs Crimes.

*References available upon request*

Attention to all things involving customer satisfaction, detailed situations, fulfillment for different management departments, and overall satisfaction for everyone. Workshop Organization and execution