YOHANNES OKBAAB BARAKI

***** ***** ** *** ****

Dallas Tx 75287 ad43oe@r.postjobfree.com

202-***-****

OBJECTIVE

To pursue my career in driving and customer service in a challenging and fast paced environment.

PROFILE and SKILLS

I am passionate, hard-working, proactive and enthusiastic. In the workplace I am known for my dependability, my

patience and my attention to detail.

● Native Tigrinya and Amharic

● Proficient in English (level 3 ESL)

● Microsoft Office: Word, Excel, PowerPoint

● Significant experience in customer service and management in the hospitality industry

● Active listener and collaborative team player

EMPLOYMENT HISTORY

October 2016-present

Uber driver&Lyft driver.Washington, DC

● Delivers food to customers with Uber Eats

● Greet and drive customers to their desired location while always maintaining a very high level of satisfaction (4.9)

● Help passengers load and unload luggage.

September 9/2019 to October 2/2023

Pearl Transport LLC Delivers service(Amazon delivery service)

● Deliver a wide variety of items to different addresses

● Follow routes and time schedule

● Load, unload, prepare, inspect and a delivery vehicle

December 2017-May 2019

Manager: Queen of Sheba Restaurant, Washington, DC

● Managed the budgets and the payroll records

● Hired and trained employees

● Scheduled staff hours and assigned duties

● Purchased food, beverages, equipment and supplies

● Established standards for personnel performance and customer service

January 2015-August 2017

Food runner: Protocol Staffing Services, Inc., Washington, DC

● Greeted customers

● Delivered food orders from the kitchen to customers rapidly and accurately

● Arranged table settings and maintained a tidy dining area

● Removed dirty plates, glasses and silverware to kitchen for cleaning

● Provided excellent customer service to guests

December 2012-November 2014

Cashier: Cannon Convenient Store, Washington, DC

● Opened, closed and cleaned the store

● Placed and received orders

● Managed all cash transactions and balanced the cash register at the end of the shift

EDUCATION

High School Diploma: Hafeshawi, Asmara, Eritrea June 1997

Food Manager Certification: Department of Health, Washington, DC November 2016

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