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Tax Returns Customer Service

Location:
Linden, NJ
Posted:
April 18, 2024

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Resume:

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RITU PATEL

***- ***-**** ad43n3@r.postjobfree.com

EDUCATION:

• Bachelor of Law - I M Nanavati Law College (GLS) Ahmedabad, India (2014)

• Master of Business administration – IGNOU Delhi, India (2014)

• Master of Commerce – Gujarat University Ahmedabad, India (2009)

• Bachelor of Commerce – S M Patel of Institute of Commerce (GLS) Ahmedabad, India (2007) TECHNICAL SKILLS:

• go system Tax RS software.

• SAP FICO with Certification

• Tally ERP 9 with Certification

• QuickBooks

• Auto Cad

• Acrobat Adept (Version 8.2)

• Easy Office (Return Filling & Audit Reporting)

PROFESSIONAL EXPERIENCE

Berkower LLC, certified Public Accountants & Advisors Iselin, NJ Tax intern Feb 2022 to April 2022

• Trace tax returns to financial statements and tax workpapers.

• Revise tax returns using Go System Tax RS software following manager review.

• Prepare physical folders for clients with relevant information for tax returns.

• Send drafts and e-file authorization forms to clients for approved tax returns.

• Electronically file tax returns through Go system Tax RS Software The Ahmedabad District Co Operative Bank Ltd Ahmedabad, India Retail Banking Manager September 2013 - July 2021

• Resolve customer service issues, opening new accounts, offering convenience services, and helping the branch meet sales objectives contributing to the success of the bank.

• Explain and sell bank products and services to clients, prospects, officers, directors, and employees.

• Help clients identify their financial service needs. Perform research necessary to solve problems and answer questions. Explain fee schedules, service charges, interest rates, policies, and use of forms and technical services while complying with disclosure requirements, regulations, and consumer privacy policies.

• Screen and verify eligibility and identification of all new account applicants and account signers in accordance with bank policies and regulatory requirements, recording and scanning documents used.

• Open and close a variety of accounts, such as checking, savings, certificates of fixed deposit account, recurring account, and loan account.

• Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, examine checks deposited and determine proper funds availability based on regulation requirements, complete hold notices, and issue receipts of deposit.

• Process savings withdrawals. Cash checks: verify endorsement, receive proper identification, and ensure validity.

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• Make appropriate decisions regarding negotiable instrument transaction: determine proper identification and review to ensure the accuracy of the amount. Issue personal money orders and cashier’s check balance all cash on hand daily.

• Balance drawer activities and totals daily. Ensure all cash and coin is secured in accordance with bank policy when not in use.

• Responsible for assembling, administering, and processing the loan application paperwork. Robert & Schaefer (A KBR Company Ltd) (U.S. Based company). Ahmedabad, India Associate Document Controller August 2012 - September 2013

• Register and capturing of documents (physical & electronically)

• Manage compliance with specified company formats, templates, and standards.

• Maintaining a tracking facility to enable documents to be updated easily.

• File validation. (Examining documents, blueprints and drawings for Correct approval, Issue status, Format, correctly filed, Version, completeness)

• Issuing documents & Drawings under Transmittal before given deadline.

• Receiving documents under transmittal from 3rd parties.

• Checking the accuracy of transmitted documents.

• Issuing and distributing controlled copies of information.

• Ensuring all documents are as up to date as possible within electronic filing systems.

• Registering of internal and external documents.

• Maintenance of controlled documents registers.

• Managing and maintaining a Document Management System.

• Configure the document management system for each project.

• Verify applicability of standard document numbering & customize where required.

• Provide training & advice on accessing / utilizing the system.

• Manage the document/drawing review & approval process, internal and external Nisarg J Shah & Company (CPA FIRM) Ahmedabad, India Accountant April 2009 - April 2012

• Maintaining sales & purchase ledger.

• Reconcile bank statement.

• Accounting of cash & bank transactions.

• Preparation of accounts payable, accounts receivable, invoices, sales order & purchase order.

• Accounting journal & contra entry & debit note & credit note.

• Scrutiny of general ledger and ensuring that all the audit requirements are met and compliment to required standards.

• Dealt with various audits like statutory audit, internal audit, tax audit.

• Filing of income tax and service tax returns.

• Roc work registrations of company

• Check the mails & do required correspondence accordingly.



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