MARQUIS ALFORD

SKILLS

• Inbound and Outbound Calling

• Filing and Recordkeeping

• Customer Engagement

• Customer Service

• Multitasking Abilities

• Flexible and Adaptable

CERTIFICATIONS

• Osha 40 & Site safety Training - 10-22

• Flaggers certification training- 5-22

• taxi&limo, Class D Liscense

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

WORK HISTORY

February 2023 - Current

Front Office Administrator Eden Ren Services, Brooklyn, NY May 2022 - February 2023

Skilled Laborer Marin Laborers Inc, Manhattan, NY

April 2021 - June 2022

Traffic Control Flagger Area Wide Protective Inc., Schenectady, NY February 2017 - May 2022

Taxi Cab Driver Midway Taxi Limo, Schenectady, NY

September 2019 - August 2020

CAP 2 Associate Walmart, Schenectady, NY

Provided clerical support to company employees by copying, faxing, and filing documents.

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Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.

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• Responded to inquiries from callers seeking information. Routed business correspondence, documents, and messages to correct departments and staff members.

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Operated power equipment to move materials and promote job efficiency.

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Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.

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Worked independently in fast-paced environment while meeting productivity and quality expectations.

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Prepared job sites by removing debris and setting up materials and tools.

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• Used flagging tools such as stop and slow paddle and red flag. Controlled flow of automotive traffic under direction of project supervisor.

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• Accustomed to nighttime flagging in high traffic areas. Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.

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• Calculated rides costs, received money, and returned change.

• Arrived on time to customer appointments.

Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.

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Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing

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CONTACT

347-***-****

ad43mn@r.postjobfree.com

January 2017 - August 2020

Crew Team Member Daily gazzete, Schenectady, NY

September 2015 - February 2017

Taxi Cab Driver capitalland taxi, Schenectady, NY

merchandise.

Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

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• Monitored and adhered to company safety regulations and policies. Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.

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• Stocked designated items on shelves, end caps and displays. Worked well with teammates and accepted coaching from management team.

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Provided excellent customer service by greeting customers and meeting quality expectations.

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• Collaborated with team members to complete orders. Became familiar with products to answer questions and make suggestions.

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• Arrived on time to customer appointments.

• Calculated rides costs, received money, and returned change. Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.

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Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.

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• Provided mobility to assistance to disabled passengers. EDUCATION

June 2002

High School Diploma

Parkwest High, Manhattan, NY

Contact this candidate