Suren Michael Abramov

**** **** **** **

Buford, Ga 30519

678-***-****

E-mail: ad43j3@r.postjobfree.com

OBJECTIVE:

Pursuing an F&I or Sales Management position with a dealership seeking a self-

Motivated, goal orientated individual who will contribute his sales skills to increase CSI and profits.

PROFILE:

A highly motivated individual with proven abilities and skills:

· Leadership abilities, able to encourage and motivate team members.

· Hard working, dedicated and determined, with well-disciplined work habits.

· Willingness to take on new challenges for personal and professional growth.

· Outstanding customer service abilities.

· Interacts well with clients and individuals at all levels of the internal/external organization.

· Self-motivated, multi-tasked capabilities, flexible, loyal team player.

· Strong organizational skills.

· Willingness to learn new areas.

· Bi-lingual – Russian and English

WORK EXPERIENCE:

09/2000-1/2006 Sonic Drive In, Norcross, GA

Position: Assistant manager/Cook

· Responsibilities included cooking, managing shifts, customer service, etc.

· Consistently exceeding monthly quotas.

· Handled customer service issues timely and effectively to resolve any issues

10/2006 - 08/2007 Black Diamond Services, Lilburn, GA

Position: Dispatcher

· Dispatch wheelchair drivers to injured/disabled people all over the United States

· Putting inquiries into the system, making sure all customers are happy with the

transportation they were provided.

· Provided superior customer skills when resolving costumer problems.

07/2007 - Present Gravity Autos Group

Position: General Manager/ Finance Manager

Responsible for maximum profit of the finance department and managing and desking structured car

deals for clients with prime credit and sub-prime credit that fall outside the conventional system, in

Compliance with lender guidelines and auto dealership policy, resulting in quick funding, and a high level

of customer satisfaction. Provides proven expertise leadership while leading teams to generate a vision,

Establish direction and motivate members, creating an atmosphere of trust, leverage diverse views, coach

Sales staff, and encourage improvement and innovation. Provides on-going training and support.

• Assess legal risks and implement procedures and process changes to mitigate risk.

• Achieved 70% penetration for GAP and 65% penetration for Warranties

• Strategically developing special finance programs to attract sub-prime customers to the dealership.

• Increased secondary lenders sources from six to eleven

• Stellar audit record regarding the dealership’s fiduciary interests with federal regulations

• Maintained track record of consistently meeting or exceeding management and customer expectations

• Negotiated loan approval process for customer; Controlled deal from sales to funding

- Held a Title as The GM for the Gravity auto stores at Gravity Autos Sandy Springs, And Gravity Autos Chamblee and managed up to 12-20 Employees at the same time.

- Worked with Dealertrack DMS System and Vinsolution CRM systems

EDUCATION:

-High-Tech Institute of Atlanta, GA

Associates Degree of Science

Major: Pharmacy Tech

(References will be furnished upon request)

Contact this candidate