Laura Rivera

Logistics Coordinator/ Dispatch Supervisor

Saint Francis, WI 53235

ad43iv@r.postjobfree.com

+1-414-***-****

Detail-oriented, efficient and organized.

Professional with extensive experience in accounting & payroll systems. Possess strong analytical and problem solving skills. Resourceful in the completion of projects, effective at multi-tasking. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Operations Supervisor

DHL Supply Chain / EXEL - Milwaukee, WI

November 2023 to Present

• Oversee all quality inspection in our QA department of all material going out of the warehouse.

• Am in charge of keeping us ISO certified and on top of all training for all employees and current supervisors.

• Create all SOP's for our site for all floor operators and office employees

• Lead our Step up for safety program

• Create and implement work instructions for all of our customers (GM, Toyota, BMW, etc)

• Handle and in charge of our HSE standards, keeping everyone compliant within safety and OSHA standard

• Quality Champion for our site maintaining 100% accident free zone Operations Coordinator

FedEx Ground - Cudahy, WI

March 2019 to 2023

• Handled all customer complaints, completed all business discussions with contractors and provides a resolution in all discrepancies.

• Oversee all the vehicle quarterly inspections for the CSP and make sure they are DOT regulated with up to date annual labels

• Discuss any issues with authorized officers regarding late pick ups, coding packages, accident/property damages. Updated all driver licenses and medical cards in the CDAS system, including disqualified drivers for out of date documents.

Accounts Coordinator

ARI Logistics LLC - Milwaukee, WI

September 2018 to December 2018

• Scheduled and coordinated load pick ups from a variety of shippers/carriers

• Provided quotes on live loads with precise eta, dims, specs, haz-mat, verified I9 forms

• Posted loads on Dat, Lectures, collected on all bills of lading Pods all back up manifests Administrative Assistant/Dispatcher

Standard Lifts & Equipment - Milwaukee, WI

May 2016 to March 2018

Scheduled Service calls for lifts installation

• Weekly payroll / Weekly warehouse Inventory

• UPS World ship / FedEx

• Prepared Tuxedo 2&4 post parking lifts for pickup. Dispatched drivers to service installation. Customer Service

Central States Trucking - Cudahy, WI

April 2014 to April 2016

Customer Service

● Faxed/scanned Bills of Lading to customers

● Prepared quotes on driver pickups

Customer Service/Administrative Assistant

Rock Transfer and Storage - Milwaukee, WI

June 2009 to April 2014

Customer/ Sales Team Support

● Data receiving and entry

● Administrative tasks for daily Operations

● Answered and coordinated incoming telephone calls Education

Associates in Business & Accounting

Milwaukee Area Technical College - West Allis, WI

July 1999 to September 2002

Skills

• ENTERPRISE RESOURCE PLANNING (Less than 1 year)

• Excel

• Administrative Support

• Microsoft Excel

• Logistics

• General Ledger Accounting

• Accounts Payable

• Customer service

• Supervising experience

• Project management

• Production planning

• Communication skills

• ERP systems

• Microsoft Office

• Supervising experience

• QA/QC

• SAP

• Warehouse management system

• Training & development

• Microsoft Excel

• Microsoft Word

• Property management

• General ledger accounting

• Property leasing

• Fair Housing regulations

• Leadership

• Payroll

• Computer skills

• Analysis Skills

• Dispatching

• Customer service

• Data entry

• Help desk

• Transportation management systems

• Warehouse management

• Supply chain

• Quality assurance

• Organizational skills

• Management

• Team management

• Manufacturing

• Purchasing

• Demand planning

Additional Information

COMPUTER SKILLS:

Microsoft Word/Office Excel, PowerPoint, Outlook

ERP Systems & AS400

TMS /Cargowise

SAP

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