Hannarose Martelli

Oceanport, NJ

ad43g6@r.postjobfree.com

+1-732-***-****

My name is Hannarose. My background is in director of operations, CRM, luxury sales, management, social networking, supply chain, event planning, and many more. I’m a devoted worker and always looking for the best new opportunities that come my way. Work Experience

Director of Operations

Sperling Dermatology - Red Bank, NJ

December 2021 to June 2023

Customer service, Human Resources

Director of operations at Sperling Dermatology in Red Bank. Over see the Red Bank office front house and back house, Human Resources, processing orders, billing & collects, oversee and manage office schedule, taking in bound calls and out bound calls, customer service, director of clientele. Present the highest quality of customer service for our customers on a day to day basis. Office Manager

Sperling Dermatology - Red Bank, NJ

December 2021 to October 2022

• Analyze and optimize operations in the Red Bank location; invoicing, customer service, administrative work, billing, processing orders

• Supervise the front house of the office and supervise the assistant receptionist.

• Enter customer data into MINDBODY

• Handle a large influx of administrative requests.

• Maintain high quality standards with all of our customers. Customer Service Representative

Waterford Crystal - Wall, NJ

June 2018 to November 2021

• Answer inbound phone calls

• Enter customer orders into SAP

• Respond to customer emails

• Make outbound follow up calls regarding order statuses

• Process orders for hospitality

• process orders for Evine, 1800 Flowers

• Assist sales data master with price points for SAP orders Sales Associate

Coach - Shrewsbury, NJ

September 2017 to May 2018

• Luxury sales in handbags, accessories and shoes

• Social media for the Grove location

• Clientele, making sure I am following up with my customers

• Schedule appointments for clients when new products come in

• Personal Shopping

Education

Bachelor's degree in Fashion Merchandising

LIM College - New York, NY

August 2012 to May 2017

Skills

• MINDBODY

• Order Entry

• Human Resources

• SAP

• Payroll

• Logistics

• Office Management

• Management

• Strategic Planning

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