Warner Cash
SUMMARY
Research driven Biology student graduating from the University of Kentucky in
**** ******* ** ******** ** research and scientific data analysis skills. Experienced in administrative duties and customer support, I am looking to bridge the gap between scientific research and customer care to provide positive customer experiences while ensuring accurate databases and quality research.
CONTACT
*******@***.***
************@*****.***
Lexington KY, 40508
EXPIERIENCE:
UNIVERSITY OF KENTUCKY – LIBRARY OFFICE ASSISTANT
09/2022 – Current
• Organized scientific books and journals to ensure compliance with university policy.
• Utilized global library databases to ensure clients could find and access a variety of materials.
• Ensured account databases were up to date, while also resolving customer and university issues such as late fees.
• Provided quality customer service to patrons via phone, email, and in person visits to ensure both compliance with library policies and satisfactory experiences.
AMAZON – RETURNS PROCESSOR
09/2021 – 04/2022
• Monitored each product type to ensure it met strict standards for security and safety.
• Operated a variety of motorized and non-motorized equipment to ensure products were in the proper place.
• Ensured customer accounts were accurately credited according to charges and packing slip information.
UPS – PACKAGE HANDLER
09/2020 – 04/2021
• Maintained security and safety procedures to ensure adherence to company standards.
• Ensured a variety of packages were loaded correctly through staging, packing, and operating a variety of motorized and nonmotorized equipment. SKILLS
• Communication
• Detail Oriented
• Daily Log Maintenance
• Customer Needs
Assessments
• Records Preparation
• Sales Forecasting
• Service Leadership
• Spreadsheets, including
Excel and Google
Sheets
EDUCATION:
UNIVERSITY OF KENTUCKY
BACHELORS OF SCIENCE
(B.S)
Biology