Customer Service A Driver
Resume:
BASTO, JOEL M.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Willingness to take on added responsibilities to meet team goals.
Contact
Address
Randyke Sreet George
Town, Cayman Island
Phone
**********@*****.***
Skills
Safe Food Handling
Food safety
understanding
Strong multitasking
Problem-solving abilities
Teamwork and
Collaboration
Adaptable and Flexible
Cleaning and sanitizing
Customer-oriented and
friendly
Highlights of
Qualification /
Career
Related Skill
Work History
Dec. 2022-
Present
Driver Cleaner
Randyke Sreet George Town, Cayman Island
Maintaining vehicle cleanliness & functionality.
Cleaning all public and specified areas
Communicate cleaning material requirements.
To ensure high standards of personal conduct,
hygiene and appearance at all times.
To undertake any other reasonable task as
directed.
Enhanced vehicle longevity with regular
maintenance checks and repairs as needed.
Jan.2016 -
2021
WAITER/HOUSE CLEANER
Saad Hariri Family
Ensured compliance with health regulations by
maintaining cleanliness of work areas, utensils,
and equipment.
Enhanced customer satisfaction by providing
attentive service and promptly addressing any
concerns.
Collaborated with team members to ensure
seamless guest experiences and resolve any
issues promptly.
Consistently exceeded management's
performance expectations while adhering to
company policies and procedures.
Demonstrated adaptability by quickly learning
new menu items and incorporating them into
knowledgeable recommendations for guests.
Ensured food safety compliance by adhering
to proper handling procedures when serving
dishes.
Excellent time
management &
organizational skills with a
strong ability to prioritize
and balance tasks under
pressure.
Positive attitude and
Good communication
skills.
Proven experience as a
Cleaner or Housekeeper
Organized and detail-
oriented with a strong
work ethic.
Ability to work with little
supervision and maintain
a high level of
performance
Excellent driving skills and
the ability to navigate
unknown routes fluently
Good knowledge of
traffic laws, safety
regulations, and city
routes
Flexibility in working hours
- the ability to work
during weekends and
evenings
Physical fitness to lift
heavy goods when
necessary
Languages
English
Tagalog
Nov. 2013 -
April 2015
ASSISTANT WAITER
Mado Restaurant, United Arab Emirates
Greeted guests warmly upon arrival, guiding
them to available tables or waiting areas
when necessary.
Ensured compliance with health and safety
regulations by maintaining proper sanitation
practices in all aspects of food handling and
service.
Demonstrated flexibility in adapting to various
roles as needed within the restaurant team
environment during peak times or employee
absences.
Addressed customer concerns quickly and
effectively, resolving issues to maintain positive relationships.
Jan. 2012 -
Sept. 2013
DRIVER
RJ Catering Services, San Jacinto, Pangasinan
Increased productivity by assisting in
loading/unloading vehicles when necessary,
expediting the delivery process.
Improved customer satisfaction by maintaining
punctuality and adhering to strict delivery
schedules.
Streamlined vehicle inspection process before
each shift with thorough checklists to identify
potential issues proactively.
Cleaned and maintained vehicle and
assessed vehicle for damage after each shift.
Education
June 2000 -
March
2004
Secondary
Mangaldan National High School
Mangaldan, Pangasinan
June 1994 -
March 2000
Primary
Mangaldan Central School
Mangaldan, Pangasinan
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