Customer Service Officer
Resume:
CURRICULUM VITAE
PERSONAL DETAILS
SURNAME :BUNWA OTHER NAMES: VEDASTO BUNWA
BIRTH DATE: 11TH MAY 1996 GENDER: MALE
RELIGION: CHRISTIAN LANGUAGE: ENGLISH/KISWAHILI
NATIONALITY: TANZANIAN MARITAL STATUS: SINGLE
EMAIL:**************@*****.*** MOBILE PHONE: +255*********
PROFILE
I’m able to work on own initiative or as part of a team. Accustomed to work in a high-pressure environment on a daily basis, ready to accept challenges, advice and new ideas from my colleagues in working organization with an objective to grow with the organization to its targeted goals.
EDUCATION BACKGROUND
DURATION AWARDS INSTITUTION
2020 - 2023 Bachelor degree of business College of business education
Administration
Dodoma, Tanzania.
2018 - 2020
Advanced Certificate of Secondary
Mwenge High school
Education (ACSE).
Singida, Tanzania.
2014 - 2017
Ordinary certificate of Secondary
Jorojick Secondary School
Education (CSEE) Manyara Tanzania
2007 – 2013 Primary Education National Katesh B’ Primary School
Certificate Manyara, Tanzania
WORK EXPERIENCES
Three months of field practical work at TANZANIA ELECTRICITY SUPPLY COMPANY LIMITED as customer service officer atCUSTOMER SERVICE DEPARTMENT.
Duties and responsibilities.
•Attending customers with various problems
•Uploading customers requests on SDM and NIKONEKT system
•Educating customers on issues concerning NIKONEKT system
•Reporting customer problems to Regional Customer Service Officer
•Uploading new application to NIKONEKT system
SKILLS AND COMPETENCES
•Sells and Marketing Skills
•Effective Communication skills
•Computing skills
•Time management skills
•Handling of customers complains, example attend customers complain on time and provide feedback.
HOBBIES AND INTERESTS
Thinking of new ways to improve and do things is what takes up most of my mentally free time. But aside from that my hobbies are
•Meeting new friends and sharing different constructive ideas.
•Watching movies.
•Reading books
•Sports
REFEREES
Sir. George Bendera
Teacher at Jorojik Secondary School
P. O. Box 260,
Hanang, Manyara Tanzania
Phone: +255-***-***-***
E– mail: ***************@*****.***
Sir. Bhahandi Ntahondi Bhedetse
Headmaster Katesh Secondary School
P. O. Box 199
Hanang, Manyara Tanzania
Phone: +255-***-***-***
E– mail: **********@*****.***
Sir. Amos Magelanga
Procurement Offisor
P. O. Box 315,
Geita, Tanzania, East Africa
Phone: +255-***-******
E-mail: *************@*****.***
Declaration: I hereby declare that the above written particular are true to the best of my knowledge and belief.
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