Megan Dapolito
Human Resources/Dispatcher/Recruiter/Remote Customer Service
Mocksville, NC 27028
ad436n@r.postjobfree.com
• Extremely organized, dependable, looking to fulfill the duties for the Role of Human Resources, Recruiter, Payroll, Dispatcher, Tow Truck Driver or Remote Customer Service, for a prestigious company.
• I have 15 years of Customer Service experience, 2 years of Recruiting experience, 2 years of Dispatching experience, 2 years of Payroll experiences. 4 years of Human Resources.
• Hard worker, Dedicated and Determined, Detail Oriented, Excellent Customer Service Skills, Strong Work Ethic.
• I’ve had my drivers license for 16 years. With full coverage insurance. I have experience in hauling/ towing vehicles.
Willing to relocate to: North Carolina
Authorized to work in the US for any employer
Work Experience
Private in Home Health Caregiver
Myself - Mocksville, NC
April 2016 to Present
Taking care of clients in the comfort of their own home that needs 24-hour care! Bathing, feeding, cleaning, changing, dressing wounds, cooking, running errands, transportation to appointments, medication management, companionship, etc.
Wireless Sales Representative
Russell Cellular - Mocksville, NC
October 2018 to April 2019
Wireless and Accessory Sales, Customer Service, data entry, cash and card payments, Phone skills, Goal Oriented and made my quota every month!
Food Lion Office Assistant
Food Lion - Mocksville, NC
May 2017 to October 2018
I open the store and loan all the tils to the registers, count the safe, make bank deposits, excellent customer service, handle lottery, tobacco, alcohol and Western Union Sales, etc.. Cashier/Customer Service
BP Rushco - Salisbury, NC
December 2017 to April 2018
I work as a Customer Service/Cashier. Selling Convenience Store Products, and Asking customers for there ID when they are trying to purchase alcohol or tobacco products or lottery purchases, I handle high amounts of money daily. I am an honest and fast learning individual. Human Resources, Recruiting, Receptionist & Warehouse Production & Inventory Control
Monroe Staffing - Mocksville, NC
2013 to 2017
Human Resources Recruiting clients and helping them find work. Perform clerical duties such as copying, filing, faxing etc.
• Enter client information into computerized files.
• Take messages and deliver to proper personnel.
• Answer phones to inquiring customers and clients.
• Scheduling Appointments for job seekers and staff. Preform Warehouse duties such as:
• Packaging
• Scanning/Picking
• Shipping & Receiving
• Inventory Control & Management
• Stacking Pallets
• Machine Operator
• Sweeping
• Lifting
• Forklift Certified & Forklift License
Receptionist
Metal Sales - Mocksville, NC
2012 to 2013
Perform clerical duties such as copying, filing faxing, etc.
Enter client information into computerized files.
Take messages and deliver to proper personnel.
Answer phones to inquiring customers and clients. Customer Service/Cashier
Sheetz - Statesville, NC
2010 to 2012
Handled daily cashier functions, including handling money.
Preparation of receipt records and end of day reports.
Controlled the sales of tobacco and alcohol.
Submitted customer orders for food, made to order.
Sold Lottery, Powerball, and scratch off tickets.
Traveled to various locations to cover shifts as needed, and voluntarily. Education
High school or equivalent
Skills
• Data Entry
• Customer Service
• Administrative Assistant
• Clerical
• Microsoft Word
• Organizational Skills
• Outlook
• Receptionist
• Scheduling
• Driving
• Retail sales
• Senior Care
• Meal Preparation
• Home Care
• Personal Assistant Experience
• Caregiving
• Cooking
• Alzheimer's Care
• Dementia Care
• Medication Administration
• Cleaning Experience
• Laundry
• Cash Handling
• Patient Care
• Manufacturing
• Microsoft Office
• Sales
• Leadership
• Communication skills
• Time management
• Hospitality
• Social media management
• Restaurant experience
• Hoyer Lift
• Vital Signs
• Order Entry/Inventory Control Management (5 years)
• Customer service
• Sales
• Dealership experience
• Cold calling
• Retail sales
• Leadership
• B2B sales
• Supervising experience
• Cash handling
• Recruiting
• Marketing
• Google Suite
• Order entry
• Human resources
• Driving
• Forklift
• Front desk
• Workday
• Clerical experience
• HIPAA
• Payroll
• iOS
• Social media management
• Manufacturing
• Accounts payable
• Office management
• Technical support
• Hospitality
• Account management
• Debits & credits
• Restaurant experience
• Cooking
• Personal assistant experience
• Photography
• Schedule management
• Cash register
• ATS
• Time management
• English
• Communication skills
• iCIMS
• Interviewing
• Succession planning
• Research
• Employment & labor law
• Clinic
• Upselling
• Assembly
• Medical terminology
• Flatbed
• QuickBooks
• Detailing
• Guest services
• Salesforce
• Project management
• HR sourcing
• Data entry
• Employee evaluation
• Conflict management
• Organizational skills
• Change management
• Pricing
• Negotiation
• Plastics injection molding
• Analysis skills
• Phone etiquette
• Microsoft Office
• Microsoft Outlook
• Computer skills
• Microsoft Word
• Administrative experience
• Microsoft Excel
• Multi-line phone systems
• Outbound sales
• Sales support
• Vital signs
• Medical office experience
• Bookkeeping
• Fraud prevention and detection
• Outside sales
• Banking
• Blueprint reading
• Business development
• Information security
• Merchandising
• Customer relationship management
• Telemarketing
• Manual transmission
• Office experience
• Construction
• Dispatching
• Warehouse experience
• Stocking
• Shipping & receiving
• Box truck
• Load & unload
• Problem management
• Microsoft Access
• Cleaning
• Team management
• CRM software
• Pallet jack
• Microsoft Powerpoint
• Senior care
• Documentation review
• Filing
• Food industry
• Logistics
• Inside sales
• Sales management
• Store management
• Relationship management
• Restaurant management
• ERP systems
• Caregiving
• Home care
• Working with people with developmental disabilities
• Precision measuring instruments
• Outdoor work
• SAP ERP
• Data collection
• Google Docs
• Customer support
Certifications and Licenses
Forklift Certification License
August 2023 to August 2026
Driver's License
June 2023 to February 2025
Forklift Certification
CADC
Certified Bookkeeper
Assessments
Manufacturing fit — Proficient
September 2023
Measures the traits that are important for success in manufacturing roles Full results: Proficient
Mechanical knowledge — Proficient
March 2024
Understanding and applying mechanical concepts and processes Full results: Proficient
Recruiting — Proficient
October 2023
Managing the candidate sourcing and selection process Full results: Proficient
Attention to detail — Proficient
September 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Management & leadership skills: Impact & influence — Completed September 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
Administrative assistant/receptionist — Proficient June 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Delivery driver — Proficient
October 2023
Interpreting instructions or signs and solving problems Full results: Proficient
Customer service — Proficient
April 2021
Identifying and resolving common customer issues
Full results: Proficient
Forklift safety — Proficient
October 2023
Best practices and safety hazards in forklift operation Full results: Proficient
Customer focus & orientation — Proficient
May 2022
Responding to customer situations with sensitivity Full results: Proficient
Warehouse safety — Proficient
April 2022
Using safe practices in a warehouse setting
Full results: Proficient
Basic maintenance and repair — Proficient
October 2023
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Call center customer service — Proficient
May 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Working with MS Word documents — Proficient
March 2024
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Security guard skills — Proficient
August 2023
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Spreadsheets with Microsoft Excel — Completed
March 2024
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed
Work style: Reliability — Proficient
February 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Customer service fit — Proficient
April 2022
Measures the traits that are important for success for customer service roles Full results: Proficient
Food service: Customer situations — Proficient
February 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Work style: Reliability — Proficient
April 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail customer service — Proficient
August 2023
Responding to customer situations in a retail setting Full results: Proficient
Work motivation — Proficient
July 2023
Level of motivation and discipline applied toward work Full results: Proficient
Customer service — Proficient
January 2020
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Proficient
April 2022
Influencing and negotiating with customers
Full results: Proficient
Cleaner fit — Proficient
August 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.