Alvaro Morales

203-***-****

ad4361@r.postjobfree.com

SUMMARY:

Detail oriented with solid organizational skills

Strong customer service and interpersonal skills

A team player but able to work independently

Excellent communication skills

Able to multi-task in fast paced environment

Persistent, driven and adaptable

SKILLS: Bilingual, Customer service, MS Word, Excel and PowerPoint, Proficient in internet research and word processing, inventory control, automotive knowledge, great communication skills verbal and written.

EDUCATION:

Franklin Covey Leadership program 2017

Infantes Catholic School, Guatemala High School, Diploma 2007

EMPLOYMENT HISTORY:

Toyota of Stamford, Stamford CT

September 2023-Present: Parts Specialist

Help maintain our parts inventory

Locate parts using our computer system

Order out-of-stock items

Provide cost estimates to potential customers

Issue purchase orders to external suppliers

Assist with invoicing and payment processing

Perform administrative duties

The Water’s Edge at Giovanni’s, Stamford CT

June 2023-December 2023: Waiter

Greeting guests and taking drink and food orders

Staying attentive to the needs of guests in the dining/party area

Delivering food from the kitchen to the guests

Ensuring the food order is made correctly by kitchen staff and looks presentable for guests

Following health code standards with regards to the handling of food

Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more

24/7 Intouch, Guatemala City

December 2021-May 2023

Assist all customers through inbound calls, emails, and/or chats.

Communicate a variety of information to the customer.

Be an active listener and help resolve customer inquiries.

Provide a meaningful and positive experience with every customer interaction.

Learn and retain a thorough working knowledge of all existing and new products and services.

VOLUNTEER WORK:

2023: Building One Community, Stamford, CT

Answered phones and emails; computed data entry

Maintained files and folder; administrative duties

Contact this candidate