Social Media Customer Service
Resume:
Taylor Grimmett (she/her)
Milton, WV *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Wax maker
Southern Hippie Scents - Culloden, WV
February 2022 to Present
I owner and operator, maintain my social media pages, make products, package and label them for shipping and keep books.
Direct Support Professional
PPL - Teays Valley, WV
March 2023 to March 2024
Provide basic care to 1 client, prepare meals and clean home and hygiene care. Preschool Teacher
Tri-County YMCA - Teays Valley, WV
January 2023 to March 2023
Supervisor and entertain 8 to 20 kids, help establish routine, help with snack, plan adventures! Stay at Home Mom
Started small business - Culloden, WV
February 2022 to February 2023
Taking care of a toddler while running a small business! That’s fully social media based! Online Grocery Pickup
Walmart - Hurricane, WV
April 2020 to February 2022
This job requires the gathering of products for customer orders all over the store, this also includes stocking shelves, preparing orders to be given to customers as well as jobs anywhere the store or customer needs it.
Life Insurance Agent
Arias Agencies - Huntington, WV
March 2020 to April 2020
Find the best policy to fit the family and their needs not now but for life. ISP
Hopewell Community Services - Cross Lanes, WV
April 2019 to March 2020
To provide care to adults with special needs. This job requires cooking meals for the client along with cleaning the house and bathing. Occasionally go out to do activities such as the park to eat out to shop. Home Care Aide
Private Duty In-Home Care - Eleanor, WV
February 2019 to September 2019
To provide overall care for end of life preparation. Keeping resident happy, comfortable and relax in their final stages along with cooking, cleaning, grocery shopping and appointments when needed. CNA - Certified Nursing Assistant
Genesis HealthCare - Hurricane, WV
July 2018 to April 2019
• Took vital signs regularly
• Assisted residents with daily routines: feeding, bathing, dressing, grooming, walking and exercising
• Worked in a nursing home and home environment
Cashier/Customer Service
Little Caesars - Hurricane, WV
April 2017 to August 2017
This job Included opening and closing of the store, working as a cashier and preparing food to be given to customers.
SANDWICH ARTIST SUBWAY
Subway - Hurricane, WV
February 2017 to April 2017
Working as a cashier along with preparing sandwiches and cleaning the store. Education
Some college in Nursing
Marshall University - Huntington, WV
August 2017 to May 2021
Skills
• Food Service
• Crew Member
• Communication skills
• Customer Service
• Healthcare
• Record Keeping
• Time Management
• Special Needs
• Senior Care
• Caregiving
• Medication Administration
• Toddler Care
• Home Care
• Hospital Experience
• Vital Signs
• Patient Care
• Computer skills
• Customer service
• Medical terminology
• Home health
• Microsoft Office
• Home & community care
• Communication skills
• Patient service
• Vital signs
• Motivational interviewing
• Sales
• Childcare
• Experience with children
Languages
• French - Beginner
Certifications and Licenses
CNA
November 2018 to November 2021
CPR/First Aid
January 2018 to Present
CPR
Certified Nursing Assistant (CNA)
AMAP
April 2019
Able to do medication administration under RN.
Driver's License
CPR Certification
BLS Certification
Assessments
Customer service — Proficient
February 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Interacting with the public is a hard task for some but with my experience in live phone sales, being an independent insurance agent, working in the nursing home and running my own small business I’ve had no choice but to elevate my communication skills along with time management skills! I live by “on time is late and early is on time”, I strive to get my work done long before it’s due as well as taking the extra steps to catch people’s eye.
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