Operations Manager United States
Resume:
ELISA FUSCO
**** ******* *****, ******* ** *****
**********@*****.***
EXECUTIVE SUMMARY
Senior Enlisted Military and Project/Operations Manager offering over 10 years of environmental audit and regulatory compliance experience in the Armed Forces and private sector. Trained and certified over 500 personnel in Environmental Safety and Hazardous Waste Operations. Possess a comprehensive background in Occupational Health Management, Risk Management, Environmental Safety and Port Security derived from 20+ years of experience in the United States Coast Guard. Investigated over 100 pollution incidents within United States waters and its tributaries enforcing all 90 of the Oil Pollution Act laws. Traveled extensively, domestically and internationally including the Caribbean, Europe, Australia, Canada and the Far East. Experienced in conducting liaison with federal agencies and law enforcement. Career is supported by dual Master’s certifications in Information Security and Project / Contract Management from Villanova along with Six Sigma Green Belt designation and OSHA/FEMA certifications.
Leadership/Supervisor
Project Management
HAZMAT Operations
Training Management
Environmental Conservation
Process Improvements
Regulatory Compliance / Audits
Risk Management / Integration
Safety/Occupational Health
PROFESSIONAL EXPERIENCE
WALMART REALTY OPERATIONS – Florida 2015-Present
Field Project Supervisor/Store Planning Coach
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans
Develops and directs one or more work streams of cross-functional store planning projects in all formats
Directs Associates, including managers, on process and procedures for facility set-up projects, including reviewing new modular plans, planning merchandise placement based on modular requirements, and advising on assigning additional staff to assist to ensure company and facility goals are met.
Drives and monitors sales and project budget
Drives the implementation of real estate plans for project facilities (for example, remodels, new stores, relocations, new formats, expansions)
Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
Models, enforces, and provides direction and guidance to Associates on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards.
KWAJALEIN RANGE SERVICES – Republic of Marshall Islands 2013 – 2014
Small Boat Marina Assistant Manager
Oversaw private boat lots, boat registrations, vessel and lot inspections, marina staff and dispatch office to support US Army Marina at Kwajalein Atoll.
Managed Boat license program including instructing, testing and orientation of over 200+ personnel
Enforced rules and regulations of US Army Garrison Kwajalein Atoll including boating and personnel water safety
Maintained written documentation of data entry, bank deposits, financial records, inspections, and other significant paperwork pertaining to marina operations
Complied with safety and environmental regulations and requirements (US Army/US Coast Guard regulations)
CHENEGA GLOBAL SERVICES – South Korea 2011 – 2012
Environmental Protection / Operations Analyst
Collected water, oil, food and other types of samples for testing; analyzed samples to identify pollution or potential environmental threats; prepared reports of findings; and developed plans to correct or avoid pollution problems.
Performed onsite monthly environmental inspections for 25+ units at Department of Defense installation points resulting in 100% safety audits
Trained and certified 500+ students in Environmental Officer and Hazardous Waste Operations including multiple levels of certification, training, and education levels
Performed community and soldier outreach on recycling and other environmental programs resulting in 30% increase of recyclable items
Operated multiple aspects of OSHA / Environmental Safety Awareness fostering a culture of environmentally friendly installations including light, noise, and hazmat conservation policies
Enterprise Information Systems – Baltimore, MD 2010 – 2011
Configuration Data Manager
Configuration Management (CM) and Data Management (DM) support to the US Coast Guard Surface Forces Logistics Command. Organized, maintained, and managed documents in a manner that permitted simple and quick retrieval.
Conducted Database management on the logistics/ analytics software for Electronics / Ordnance equipment installed on U.S. Coast Guard Installations
Configured and updated Navy based data systems for categorical military equipment reintegration systems requiring usage / expertise of Navy / Coast Guard installation defense systems
Performed onsite validation of equipment types for verification to Navy programs including multiple program installations, troubleshooting, and software verification
Conducted database and computer training for new company contractors and civil service employees.
Wallenius Wilhelmsen Logistics – Baltimore, MD 2008 – 2010
Vessel Agent / Operations Supervisor
Arranged and coordinated operational activities during a vessel’s arrival, port visit and departure using local companies that provided provisions and crew travel to and from vessel. Managed vendor issues relating to vessels operations including pilotage, tugs, line handling, supplies, restocking, and multiple other critical logistical issues with multiple agencies domestic and internationally
Created and provided the necessary paperwork to the United States Coast Guard and United States Customs and Border Protection in local terminal security measures so that vessels could arrive and sail without delay
Conducted general cargo and hazmat onloading/offloading of military ammunitions, vehicles and household goods for transport to Iraq and Afghanistan
Promoted seaport security measures from international maritime laws that assisted in keeping the Port of Baltimore within government security regulations.
UNITED STATES COAST GUARD (Retired)
Marine Science Technician / Senior Executive Leadership
Supervised and trained up to 80 personnel in marine-safety activities such as investigating pollution incidents, monitoring pollution cleanups, conducting foreign-vessel boardings to enforce pollution and navigation safety laws. Conducted harbor patrols for port safety and security, inspected waterfront facilities and supervised the loading of explosives on vessels. Conducted weather and oceanography-related duties, such as providing weather forecaster support to Coast Guard and Naval assets.
Conducted safety and security inspections on waterfront facilities, commercial / passenger vessels to verify that they met strict US and International Maritime Regulations.
Inspected over 5K intermodal shipping containers containing hazardous materials for compliance with Federal Regulations for all modes of transportation (49 CFR).
Investigated over 100 pollution incidents within United States water and its tributaries which included oil and hazardous materials to enforce OPA 90 pollution laws
Conducted public outreach and education of environmental issues throughout the United States through the United States Coast Guard Sea Partners Program which taught children and adults about short - / long – term pollution / recycling measures on the environment and protected treasured waterways like the Chesapeake Bay
Acted as a laboratory assistant for onsite ice and bottom sample operations in the Arctic and Antarctic regions with members of the scientific community designated for Polar operations
Conducted sensitive diplomatic and scientific missions invaluable and essential to United States Coast Guard objectives
Training Officer
Lead, motivate and manage as a careers consultant and training adviser. Prepared team, ensuring the readiness to fulfill the purposes in the armed forces, provided direction when circumstances demanded action.
Conducted training for 250+ Coast Guard members in marine safety, maritime security, hazmat and emergency responses.
Trained/taught 250+ personnel on multiple aspects of meteorology, clinical scientific measures, radio communication techniques, and hazmat / emergency response measures
Performed multiple OSHA/Hazmat Responder courses; ensuring the training of multiple commands, hundreds of personnel, and creating a legacy of safety / Hazmat cleanup response policy / team procedures
Conducted Hazwoper, fit-testing, CPR and First Aid Training for 9/11 operations in New York City
Wrote training programs, powerpoints and assisted with unit operations manuals and standard operations procedures.
Efficient in Microsoft Word, Excel, Powerpoint, Access. 80 WPM.
EDUCATION / TRAINING
Villanova University, Master Certification in Information Security, Villanova, PA
Villanova University, Master Certification in Project Management, Villanova, PA
Villanova University, Master Certification in Contract Management, Villanova, PA
Villanova University, Master Certification in Human Resources, Villanova, PA
Six Sigma Green Belt / DFSS, Aveda Business Institute, Boardman, OH
Institute for Configuration Management, Advanced Certification in CMII, Phoenix, AZ
Community College of the Air Force, Associate of Science in Meteorology, Rantoul, IL
Ice Observation Specialist - 2005
OSHA Safety Training – 2004
Hazardous Materials Compliance/Audits Training – 2003
Weapons of Mass Destruction/FBI Training – 2003
Maritime Law Enforcement/Boarding Officer Training – 2003
Seaport Security/Antiterrorism Training – 2003
Radioactive Materials Handler Training – 2002
Explosive Materials Handler Training – 2002
Hazardous Materials Training (Hazwoper) – 2001/2002
Hazwoper Train the Trainer – 2001
Leadership and Management Training - 2001
Intermodal Container Inspector – 2000
Domestic Waterfront Facility Inspector -1999
Harbor Safety Officer – 1998
Weather Forecaster – 1992
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