Tiana L Santos

Chicago, IL 312-***-**** ad42zl@r.postjobfree.com

Experience:

Chicago Lighthouse IL, Chicago

Medical Scheduler 06/2018 - 12/2020

● Communicated with physicians and other nurses regarding any medical concerns.

● Provided customer service and was involved in training [x] new team members each month

● Communicated with customers daily, provided friendly and courteous service, and answered questions

Unifin Inc IL, Skokie

Accounts Receivable 09/2017 - 01/2018

● Gave consistent and friendly service that resulted in greater customer retention

● Resolved an average of outstanding customer inquiries each week, resulting in an average reduction of 10% in the number of customer complaints

● Maintained detailed knowledge of company policies and procedures, resulting in an increase in accuracy and efficiency of company operations. Skills

● Computer Skills, Communication skills,

● Microsoft word, Microsoft execl

● Bilingual

● Guest services

● Typing

Education

Everest Skokie, IL

Medical Assistant 06/2007

Languages

Spanish