YOLANDA LUCIANO

Saint Cloud, FL *****

ad42ya@r.postjobfree.com

407-***-****

OBJECTIVE: To obtain a full time position utilizing my skills, experience and training to add value to the organization.

Willing to relocate to: 100

Authorized to work in the US for any employer

Work Experience

(REMOTE) LEGAL MEDICAL RECORDS PROCESSOR/ AUTHORIZATION VERIFIER/ ROI SPECIALIST

Ciox Health /Datavant (REMOTE) - Orlando, FL

January 2021 to April 2024

• Authorization Verification Processor

• Transferred documents into electronic form

• Processed Medical Records request for Lawyers, client’, Handled intake calls from Clients, Customers, Patients, Doctors and Law firms & other facilities; for both English and Spanish calls.

• Assisted individuals and families gain access to Medical Records

• Followed strict HIPAA and Confidentiality policies at all times

• Documented all calls in the system (COBIUS and HEALTH SOURCE) as calls were received in a timely manner

• Participated in periodic team meetings as necessary

• Communicated effectively and professionally with internal and external customers regarding request and finding solutions to better assist our customers as a team

• Reviewed and Q’ A medical records before releasing electronically, via mail, secured fax, email or uploaded to the portal

• Performed other duties as assigned

Referrals specialist/ Medical Records Processor

ORLANDO FAMILY PHYSICIAN - DeBary, FL

January 2021 to December 2021

• Documented Patients information into personal charts electronically

• Basic computer skills

• Scanning, Organizing, Accessing electronic records

• Processing records for admitting and discharging patients

• Preparing patients charts and gathering information/documents from patients

• Transferring data into the facility's main data system

• Creating digital copies of paperwork and storing the records electronically

• Securely handling patients records ensuring everyone complies with the HIPAA standards Paralegal Assistant/ Translater

LIPSIG, SHAPEY, MANUS AND MOVERMAN LAWFIRM - New York, NY January 2016 to December 2020

● Attorney Assistant at Lipsig Shapey Manus & Morverman

● Initial medical records request and follow-ups, Processed new case files

● Drafted Discovery Responses and prepared authorizations

● Translating for attorneys, preparing clients EBT’S, physicals and court appearances

● Answered busy office calls with 10+ lines maintained productivity and quality

● Filing when needed- mail handling for attorneys

● Medical records/ translated for spanish speaking clients Health Representative

AMERIGROUP HEALTH INSURANCE - Staten Island, NY

January 2012 to December 2014

● Provided assistance and information to prospective clients to Aid in the decision-making process in enrolling into a healthcare plan and or recertify. Reviewed and determined eligibility.

● Overcame client objectives through strong knowledge of our company's offering

● Fundraising organizer, outdoor activity coordinator at Royal Rangers Ministries and Missionettes/ Girls Ministries

● Performed services For Hire such as child care or Petcare through neighborhood referrals Education

Bachelor's degree in Religion/ Administration

Assemblies of God University - Staten Island, NY