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Business Analyst Program Manager

Location:
Chicago, IL
Salary:
Open for discussion
Posted:
April 17, 2024

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Resume:

JOHN CROSSLEY

**** **** ****** **** **** Chicago, Illinois 60634

Phone: 773-***-**** Email: ad42xx@r.postjobfree.com

To Whom It May Concern:

While in the process of exploring employment opportunities, I’ve attached my resume for your review. It will furnish you with pertinent information as to my current job responsibilities, skills, and professional work history.

Currently, I’m employed with Abbott Molecular Diagnostics as an Operations Business Analyst. My fifteen plus (15+) years of combined experience in roles at US Foods as a Business Analyst, Assoc. Category Manager, Assoc. Sourcing Manager, and Vendor Program Manager, have provided me with the knowledge, experience, and technical skills necessary to be an asset to your organization (see attached resume).

I possess strong business analytical skills in collecting, organizing, and interpreting data, to develop business requirements to facilitate managerial decision-making. I also have strong communication skills that allow me to communicate effectively at all levels of the organization. In addition, I’m also a team player, self-motivated, goal oriented, and work well with others.

I’m confident my advance knowledge of Microsoft Excel, Access, PowerPoint, SQL, VBA, SAP ECC, MDG, will allow me to be an asset to your organization.

If you have any questions, and/or would like to contact me for an interview, please feel free to phone 773-***-**** at your earliest convenience. Thank you for your time and consideration. It is kindly appreciated.

Sincerely,

John Crossley

Chicago, IL 60634

773-***-****

ad42xx@r.postjobfree.com

JOHN CROSSLEY

6721 W. Irving Park Road Chicago, Illinois 60634 773-***-**** ad42xx@r.postjobfree.com

OBJECTIVE:

To obtain a position utilizing my analytical and managerial skills with a focus on working with cross-functional teams in developing business requirements and solution to solve organizational challenges.

EXPERIENCE:

2021 – Present ABBOTT MOLECULAR DIAGNOSTICS Operations Business Analyst

1300 East Touhy Avenue, Des Plaines, IL.

Duties: ●Drive SAP Master Data Governance activities to ensure data integrity.

●Ensure system integration of legal controls to facility regulatory requirements.

●Developed and implemented risk mitigation strategies to maintain operating efficiency.

●Developed KPI’s to analyze and track YOY growth strategies.

●Create and present Executive Summary Reports on KPI’s to leadership.

●Developed Sales and Purchasing Metrics to facilitate key sales initiatives.

●Developed requirements for Customer Order Fill Rate (COFR) analysis/metrics

●Developed requirements for Overall Equipment Efficiency (OEE) analysis/metrics.

●Developed requirements for Overall Resource Efficiency (ORE) analysis/metrics.

●Developed requirements for Key Performance Indicators (KPI’s).

●Create Domo/Power BI Dashboards for KPI metrics.

●Automate reporting requirements in Excel using VBA to report against key initiatives.

●Perform all duties delegated by Supervisor.

2006 – 2020 US FOODS Vendor Program Manager Produce

6133 North River Road, Suite 300, Rosemont, IL.

Duties: ●Prepare and present Executive Summary reports to senior leadership.

●Conduct data analysis to identify and inform R&D opportunities.

●Conduct National Category Reviews with key suppliers to identify growth areas.

●Develop and implement Category Growth Strategies to support key company initiatives.

●Perform Price Adjustment Analysis to identify opportunities to improve margins.

●Drive and implement RFPs with suppliers to obtain a favorable costing structure.

●Perform Sku Rationalization/Assortment Analysis to drive cost out of the system.

●Negotiate, prepare, and manage Vendor Program Agreements.

●Business liaison for Category Management team between NSIS, VSC, IT, and Legal.

●Manage and work with Vendors (800+ Suppliers) to facilitate daily operations.

●Identify and drive exclusive branding opportunities with Supplier Partners.

1997 – 2005 BLUE CROSS BLUE SHIELD OF ILLINOIS, (Credentialing Data Analyst)

300 East Randolph, Chicago, IL.

Duties: ●Maintain HMO’s and BlueChoice’s credentialing data to ensure accuracy.

●Analyze physician’s credentials using SQL modules and Access QBE grid.

●Perform data analysis for HMO/BlueChoice Provider Selection Committee.

●Install and test software/hardware in conjunction with IT to ensure functionality.

●Prepare adhoc reports for Supervisor/Manager (Microsoft Access/Excel/PowerPoint).

●Draft departmental data entry and data maintenance policies and procedures.

●Liaison between IT and department in maintaining users NT 4.0 workstation.

●Develop departmental Access/Paradox database user applications.

●Perform all duties delegated by Supervisor.

1994-1996 AON’S PREMIER AUTO FINANCE, L.P. (Bankruptcy Specialist)

5050 North Broadway, Chicago, IL (Promoted)

Duties: ●Administer and maintain bankruptcy database to facilitate payment tracking.

●Query and analyze bankruptcy information to ascertain trends in data.

●Provide PC technical assistance (software/hardware).

●Maintain all bankrupt accounts (45 States).

●Prepare Proof-of-Claim and Reaffirmation Agreements.

●Communicate with attorneys and trustees daily on the status of bankrupt cases.

●Compose all correspondence related to bankrupt accounts.

●Install and test department’s computer software and hardware.

●Prepare adhoc and managerial reports for Supervisors/Managers review.

●Perform all duties delegated by Supervisor.

1990 – 1993 EAST-WEST UNIVERSITY (Administrative Assistant)

816 South Michigan Ave., Chicago, IL

Duties: ●Administer and maintain Upward Bound Student database.

●Provide PC Technical support (software/hardware).

●Query and analyze student information.

●Assist Professor in daily preparation of course lectures.

●Responsible for scheduling conferences.

●Develop business correspondence to Students and Parents.

●Prepare adhoc and managerial reports for Professor/Dean.

●Install and test computer software and hardware.

●Perform all duties delegated by Supervisor.

EDUCATION:

2021 – 2023 LOYOLA UNIVERSITY QUINLAN SCHOOL OF BUSINESS

DEGREE RECEIVED: Executive Master of Business Admin. (EMBA)

1989 – 1993 EAST-WEST UNIVERSITY, 816 South Michigan Avenue, Chicago, IL

DEGREE RECEIVED: English/Communication, B.A.

1984-1985 AMERICAN BUSINESS INSTITUTE, 300 N. Michigan Ave., Chicago, IL.

CERTIFICATE RECEIVED: Computer Operations

SKILLS:

Hardware: Desktop and laptop computers and Multi-user Terminals

Software: Power BI, IBM Cognos, Domo, Domo Workbench, Microsoft Excel VBA, SAP/ECC

MDG, SIS CManage System, Enterprise Data Warehouse, Prism, (Discoverer

Plus 10g), Smartsheet, Outlook 2003, Microsoft Access 2.0 - 2003+, Microsoft Word &

Excel 5.0 – 2003+, Lotus 123, Paradox, 5.0-8.0, SQL Language, PC Focus, Paradox

Object Pal Language, Windows 10, NT Workstations 4.0, Novell Net Ware 5.0, Word

Perfect 5.0 - 8.0, Visio 5.0

Other: Typing (75-85 w.p.m.), Fax Machines, Xerox Copiers, Pitney Bowe

Postage Machines, Effective Communication (verbal/non-verbal)

REFERENCES AVAILABLE UPON REQUEST



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