Ginger Naylor

Antioch, TN *****

ad42w9@r.postjobfree.com

+1-615-***-****

RECEIVING & DISPATCH SUPERVISOR

• Receiving of all products in warehouse.

Forklift certified.

Processing all paperwork and entering receipts of materials in the computer. Moving products to their proper location in warehouse after receipt. Staging products for delivery or pick up.

CUSTOMER SERVICE

• Straight- forward communication with customers during all phases of each project. Timely response to customer concerns and questions, and fulfilling requests within the agreed upon scope of the contract.

• Heavy multi line telephone work with customers taking orders, checking status, deliveries, checking inventory, scheduling and also performing training classes for our customers and their employees.

• Fax processing both incoming and outgoing.

• Trained customer's personnel on materials usage and ordering.

• Worked grand openings and open houses of customers.

• Heavy vendor communication.

• Purchasing & receiving.

• Inventory taking and entering into system.

• Data entry.

• Call center working on dialer programs.

PROJECT MANAGEMENT

• Controlling project cost through active and diligent pursuit of pricing, discounts and supervision to reduce waste, unnecessary spending and to ensure quality control.

• Worked with homeowners on selection of materials.

• Researched materials selected for ordering, ordered materials and scheduled deliveries.

• Researched materials for best price, function and availability.

• Negotiated special pricing deals with vendors.

• Researched best contractors for particular job.

• Scheduled work to be done with homeowner and contractors.

• Maintained budget for materials and labor on each job.

• Kept in constant communication with homeowners, management, and contractors on progress of each job.

• Processed progress and budget reports.

• Attended weekly production meetings.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Receiving & Dispatch Supervisor

Huskey Truss & Building Supply - Franklin, TN

June 2017 to Present

Receiving of all products in warehouse.

Forklift certified.

Processing all paperwork and entering receipts of materials in the computer. Moving products to their proper location in warehouse after receipt. Staging products for delivery or pick up.

Outside Sales/Customer Service

Willow Industrial Ct. Cookeville - Cookeville, TN

November 2015 to June 2017

Counter Sales/Customer Service/Production Manager

Meyer Decorative Surfaces - La Vergne, TN

February 2012 to November 2015

Call Center/Customer Service

Wood Personnel - Brentwood, TN

May 2011 to February 2012

DBA PAUL DAVIS RESTORATION OF MIDDLE TENNESSEE

WAL-DREX INCORPORATED - Nashville, TN

May 2009 to October 2010

Project Manager

Project Manager

Donelson Pike - Nashville, TN

January 2008 to February 2009

Field Service Representative, Cabinet Division

MASCO - Nashville, TN

May 2006 to August 2007

Production Manager and Customer Service Representative BUILDINGS PLASTICS INC - Memphis, TN

July 2003 to January 2006

Production Manager and Customer Service Representative TECH PRODUCTS - Nashville, TN

April 1997 to June 2003

Education

High school diploma

Skills

• Outside Sales

• Production Management

• Multi-line Phone Systems

• Purchasing

• Restoration Industry Experience

• Field Service

• Shipping & Receiving

• Logistics

• Warehouse Management

• Customer service

• Warehouse Supervisor Experience

• Pricing

Assessments

Sales skills — Highly Proficient

July 2022

Influencing and negotiating with customers

Full results: Highly Proficient

Work style: Reliability — Proficient

July 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Warehouse safety — Expert

June 2022

Using safe practices in a warehouse setting

Full results: Expert

Scheduling — Highly Proficient

June 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient

Attention to detail — Proficient

July 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Warehouse shift leader — Highly Proficient

July 2022

Supervising warehouse staff and maintaining safety and security standards Full results: Highly Proficient

Management & leadership skills: Planning & execution — Familiar July 2022

Planning and managing resources to accomplish organizational goals Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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