Todd G. Armant

**** ******* ******

New Orleans, LA 70119

Cell: 504-***-**** Email: ad42w1@r.postjobfree.com

SUMMARY

Hardworking and dependable professional with over 12 years of experience in the hospitality industry with superb attention to detail and excellent customer service skills.

EMPLOYMENT HISTORY

Banquet Server New Orleans, LA

Amaris Catering April 2012- Present

Provide a consistent high standard food and beverage service atmosphere to all guest

Provide constant service to tables, checking for satisfaction and answering any questions

Provide guest with detailed information of all menu items

Maintain cleanliness of all areas

Assist in serving table set up and breakdown before and after all events

Prepare and organize utensils and food to be served during banquets

Assist guest in a friendly, professional manner

Resolve any customer service complaints timely

Ensure guest satisfaction

Room Service Server New Orleans, LA The Ritz-Carlton October 2011-August 2019

Prepare, deliver and serve all orders in a professional and timely manner

Check all departing orders for accuracy and quality

Provide outstanding guest service

Maintain cleanliness of all work areas

Polish all silverware and glassware

Adhere to all cash handling guidelines and standards

Attend all staff meeting and training sessions

Follow all company safety and sanitation polices when handling food and beverages

Ensure complete guest satisfaction

Bar Back New Orleans, LA Treasure Chest Casino May 2007- October 2011

Stocked and maintained par level of liquor and ice well for bartenders

Maintained par levels for next shift

Knowledgeable on the drink recipes served at the bar

Maintain cleanliness of the area

Stocked all bar supplies

Provide professional, friendly atmosphere to all customers

EDUCATION

Alfred Lawless Senior High School Graduated 1996 New Orleans, LA High School Diploma

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