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Customer Service Security Officer

Location:
Downtown, DC, 20004
Posted:
April 17, 2024

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Resume:

LATOYA M. HARVELL

**** ****** ****** ** ****

ad42u9@r.postjobfree.com

202-***-****

PROFESSIONAL SKILLS

●7 year of experience in the security field

●5 years of experience in the customer service field

●Obtained Temporary Security License in 2009 and OSHA 30 Training Certification in 2008

●Organized, observant and excellent with people

EMPLOYMENT

United Planning Organization

01/2018 to present

.Shelter Hotline

Providing Transportation for the Women,Men to our city warming centers during the hypothermia season also providing the clients with comforts items Hats,gloves,scarves and heating pads.

.Emergency pick ups from local Hospitals,Library's,7 eleven Churches ect…

.We are also contracted by Virginia Williams so we Transport Women with Family's

BATTLES TRANSPORTATION

04/2016 to 12/2017

. Customers Service by providing Door to Door transportation to the mentality challenge and handicap children of the DMV area

. Also contracted through CFSA and DCPS Transporting children's from 3yrs to 18yrs from school to Home counseling sessions by Aid of Driver or DRIVER BY AID

.Transferring important information to and from Dispatcher or superior concerning rerouting or cancelled trip's or appointment

.

Trinity Protection services

04/2015 to 04/2016

●Foot Patrol the inner and outer parameters of a Residential upscale commercial building

●Daily logs,responding to calls from residents about any strange or unusual activities, or other Tenants complaints.

Prince Security

Washington, DC

11/2014 to 04/2015

Monitored the traffic

coming in and out of

the D.C homeless

Shelter facility for men.

●Checking For proper IDs from staff and visitors.

●Reporting any unusual activities that is not prohibited on the property

●Help with contacting the proper authority in case of emergency police, EMT or FDP

Washington, DC

Metro One Security 01/2014 to 10/2014

●Patrolled parking lots and garage

●Loss prevention

Special Police Office Washington, DC

Archangel Security 11/2013-3/2014

●Security for special events

Special Police Officer Washington, DC

Professional 50 States Protection, LLC 04/2012-04/2013

●Patrolled neighborhood by foot, responded to emergencies, and coordinated services with Metropolitan Police Department to ensure safety of community.

●Identified, pursued, and arrested suspects or perpetrators of criminal activity.

●Provided aid to accident victims and others requiring first aid for physical injuries.

Security Officer Washington, DC

Code Three Security and Protection Services, Inc. 11/2010-02/2012

●Patrolled building, checked IDs, monitored security cameras, and mediated disputes to ensure security of the premises.

●Conducted and filed daily reports regarding building status.

Security Officer Washington, DC

GQ Security 11/2009-5/2010

●Protected The View residential building by monitoring the front entrance and parking lot, checking identification, and dispatching to coworkers.

●Performed basic concierge work, documenting unusual occurrences and monitoring work hours of coworkers, and creating a friendly environment for residents.

Security Officer Washington, DC

BMB Security 09/2009

●Acted as a temporary security guard for the Black Caucus event at the Washington, DC Convention Center, ensuring the safety of program participants through door monitoring and ID checking.

Cashier Washington, DC

McDonald’s 02/2009-09/2009

●Provided excellent timely customer service to paying customers, using patience and professionalism.

Apprentice Washington, DC

Habitat for Humanity 04/2008-02/2009

●Helped fulfill the mission of a Christian-based organization by helping to build housing for low-income residents.

●Aided in the building of four houses by measuring, painting, putting up drywall, and other odd tasks.

Junior Counselor Washington, DC

Young Ladies of Tomorrow 04/2005-01/2006

●Counseled at-risk young women both in-group and one-one-one by teaching conflict management and life skills, some of whom were working through addictions and abuse.

●Planned and facilitated group activities such as writing, art, and field trips.

EDUCATION

Reed Center, Special Police License 09/2012

Sash Bruce Apprenticeship School, OSHA 30 Training Certification 06/2008

American Preparatory Institute, GED 06/2005



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