Amanda Mendoza

Cashier

Syracuse, NY *****

ad42u5@r.postjobfree.com

+1-315-***-****

cashier, fast food, customer service

Desired Occupations

Customer Service Representatives

Cashiers

Desired Job Locations (Zip Codes)

Within 50 miles of Zip Code 13207

Authorized to work in the US for any employer

Work Experience

Dmv greeter

Dmv - Syracuse, NY

March 2022 to Present

I greet customers at the door to hand them tickets for the services they are there for, answer basic questions,and schedule appointments or pull them out for the customer to be serviced. Dietary Aide

Central Solutions Staffing - Syracuse, NY

December 2021 to February 2022

I fix trays meaning I put the food desserts, and drink on the trays. and make sure they are all clean after use. I also make sure the dish area clean after my shift is complete. Customer Service Representative

Robert Half - Syracuse, NY

January 2021 to June 2021

I scheduled appointments for Covid testing. I gave travel advisory for Nys due to Covid. I also answered question about having events and the protocol to those events due to Covid. Cashier

McDonald’s - Syracuse, NY

November 2020 to 2021

Kept my area clean, took orders and greeted customers. Customer Service Representative

Sutherland global services - Syracuse, NY

December 2012 to April 2017

I up saled customers. Resolved issues the customer had with the product. Calmed down irate customers. Overall any and all problems the customer had with the product i fixed. I also paid bills over the phone. Issued refunds if necessary. Pr just explained why a bill was so high. Cashier

Taco Bell - Syracuse, NY

December 2003 to March 2004

Cash out customers orders, food prep

Education

GED in Education

Onondaga Community College - New York, NY

Fowler High School

Skills

• Customer Service

• Order Entry

• Microsoft Office

• Sales

Additional Information

Skills and Abilities

Cashier, food prep, customer service, fast food cook, light assembly, quality checking. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Refer unresolved customer grievances to designated departments for further investigation. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Solicit sales of new or additional services or products. Order tests that could determine the causes of product malfunctions. Perform quality checks on products and parts. Package finished products and prepare them for shipment. Rotate through all the tasks required in a particular production process. Shovel, sweep, or otherwise clean work areas. Review work orders and blueprints to ensure work is performed according to specifications. Complete production reports to communicate team production level to management. Determine work assignments and procedures. Maintain production equipment and machinery. Provide assistance in the production of wiring assemblies. Supervise assemblers and train employees on job procedures.