Anita Agagjyshi Miller

Greenville, SC Mobile 689-***-**** ad42so@r.postjobfree.com

PROFILE: Dedicated and detail-oriented Accounts Payable Coordinator with a proven track record in Accounts Payable and administrative support. Equipped with over 12 of expertise in facilitating seamless invoice coding, processing, review and distribute budget variance reports, and vendor communication for payable calls. Proficient in coding and processing invoices while maintaining meticulous attention to detail and adherence to timelines. Skilled in managing utility logs, tax bills, and reimbursements to ensure accurate financial records. Adept at serving as a liaison between multiple departments and vendors to resolve inquiries promptly and efficiently. Possessing a strong working knowledge of Microsoft Office programs, including Outlook, Excel, Word, and PowerPoint. Excited to contribute to the success of Toll Brothers by leveraging a solid foundation in accounts payable operations and a commitment to excellence.

SKILL SETS:

Financial Processing, Accounting and Compliance: Demonstrated expertise in financial regulations, ensuring adherence to contractual, financial, and budgetary rules and procedures. Processing and monitoring of administrative payments in compliance with financial standards. Efficient management of accounts payable process, including invoice claims, advances, payment requests, payment orders, and wire transfers. Reconciliation of Cash and Bank Accounts, General Ledger, and non-budgetary accounts. Processing employee benefits as well as medical, travel and training reimbursement claims. Assistance in payroll preparations, month-end and year-end closing, and budget preparation and revision.

Systems and Computer skills: Proficient in MS-Office (Word, Excel, PowerPoint, Access, Outlook, Teams) and OS (pages, numbers, keynote) packages; Advanced knowledge of Accrual Based Accounting System (ABAC) similar to SAP, Payroll management (e-DEL HRM); Time Management system (e-TIM); Mission Processing System (MiPS); Assets Management (ABAC ASSET); Document Management System (Ares); Drivers Application (e-Drivers); Reporting system (e-DAS); TED (Tender Electronic Daily) e-Tendering; Contract Management (Legal Commitment Kernel); WordPress content management.

Administrative Proficiency: Active participation in administrative tender evaluations and recruitment interviews. Preparation of files and notes for ex-post control (internal audit) to ensure compliance and accountability. Management of a register of exceptions and non-compliance events (e-DAS) with proactive issue resolution.

Leadership and Support: Assisting the Head of Administration in daily activities, demonstrating a strong commitment to the organization's mission. Skillful preparation and management of approvals on accommodation files for EU Residence and expatriate staff, as well as Business Travel arrangements serving as the operational and financial agent. Registration of files efficiently in a document management application, maintaining an organized repository of critical information. Providing valuable administrative support to staff members for smooth daily operations.

Asset and Inventory Management: Co-management of inventory and assets, including order preparation, good receipt, tracking, and declassification/retirement process.

Technical skills and abilities: Accounting; Accounts Payable Processing; Financial Oversight; Cash Funding Request Management Auditing; Accounts Reconciliation; General Ledger; Employee Benefits; Payroll; Budget Planning; Financial Transaction Documentation;;Petty Cash Management, Bank Reconciliation; Human Resources; Public Procurement; Procure to Pay; Contract Management; Purchase order Management; Document Management; Project Management; Assets Management; Logistics; Consecutive and Simultaneous Interpretation in conferences/meetings and Translation English into Albanian and vice versa.

Social skills and competences: Multitasking; Self-motivated; Problem Solving; Communicative; Detail Oriented; Professional; Time Management; Organizational; Ability to adapt; Quick Learner; Prioritizing tasks and requests with high degree of responsibility; Integrity and Discretion; Critical Thinking; Flexible; Multilingual Capabilities; Mentoring new staff; Able to maintain confidentiality of sensitive information; Easy to work in multicultural environment; Always willing to help; Ability to work under pressure; Punctual.

Training, Development, and Language Proficiency: Providing backup support, on-the-job training and mentorship to other team members, fostering a culture of growth. Active participation as a member of the Staff Representatives of the European Union Office in Kosovo. Translation and interpretation services from English into Albanian, facilitating effective communication and collaboration.

Procurement and Contract Management: Proficient in drafting procurement procedures for goods and services to enhance efficiency and compliance. Expertise in crafting technical specifications for diverse tenders with precision and adherence to organizational standards. Encompassed the entire tender process: market research, drafting tender publication/invitation to tender, actively participating in tender evaluations, addressing requests from potential tenderers, drafting clarifications, notifications and overseeing the final report. Played a key role in drafting contracts, presenting them for signature and actively participating in kick-off meetings. Proficient in Purchase to Pay processes. Preparation, monitoring and management of contracts, purchase orders, and order forms, including PO from global contracts. Successful management of contracts for various services, including security, travel, translation/interpretation, IT, satellite telephone, subscriptions and catering, with careful monitoring of KPIs.

Project Coordination and Management: Comprehensive organizational and administrative tasks related to project offices. Monitoring and supporting the implementation of EU-funded projects. Collaboration with international experts and local institutions for successful project management.

EXPERIENCES

Ad-Astra 01/24 – present

Over-the-Phone Interpreter

oProviding accurate and confidential over-the-phone interpretation services in real-time for clients and customers in a variety of industries, including healthcare, legal, financial, and customer service.

oInterpreting spoken language conversations between parties ensuring clear and effective communication.

oManaging interpretation sessions efficiently, including actively listening and providing clear and concise interpretation.

oUtilizing specialized terminology and industry-specific vocabulary to accurately interpret conversations in various fields.

oCollaborating with colleagues and team members ensuring quality and consistency in interpretation services.

oFollowing company policies and procedures for scheduling, logging interpretation sessions, and resolving technical issues.

European Union Office in Kosovo / European External Action Services 01/20 – 10/22

Procurement and Contract Management Specialist / Administrative Assistant

Primary Responsibilities:

Procurement Excellence:

oProficiently drafted procurement procedures, enhancing efficiency and compliance.

oMeticulously crafted Technical Specifications alongside to the needs of the Institution for diverse tenders, ensuring precision and adherence to organizational standards.

oEncompassed the entire tender process, from market research, drafting tender publication/invitation letters, actively participating in tender evaluations, addressing requests from potential tenderer, drafting clarifications, notifications and overseeing the final report. Played a key role in drafting contracts, presenting them for signature and actively participating in kick-off meetings.

oManaged contracts for security services, travel agency services, translation/interpretation services, IT services and catering services, and monitoring KPI’s for the same.

oSuccessfully prepared, tracked, and managed contracts, purchase orders, and order forms, maintaining accurate records in European Commission IT applications (ABAC Legal Commitment Kernel / ABAC Contracts, ABAC Assets).

Administrative Proficiency:

oActively participated in administrative tender evaluations and recruitment interviews, contributing to the selection of top talent.

oPrepared files and notes for ex-post control (internal audit) when required (e-EPC), ensuring compliance and accountability.

oManaged a register of exceptions and non-compliance events (e-DAS), proactively addressing issues.

Asset and Inventory Management:

oCo-managed inventory and assets, including order preparation, good receipt, tracking, and the declassification/retirement process.

oProvided invaluable administrative support to staff members, ensuring smooth daily operations.

Leadership and Support:

oAssisted the Head of Administration in daily activities, demonstrating a strong commitment to the organization's mission.

oRegistered files in the document management application (Ares), ensuring efficient record-keeping.

oSkillfully prepared approvals on accommodation files for EU Residence and expatriate staff, serving as the operational agent.

oOffered logistical support to staff members when needed, contributing to a seamless work environment.

Training, Development and Language Proficiency:

oProvided on-the-job training to other members of the Administration Section, offering mentorship and fostering a culture of growth.

oActively participated as a member of the Staff Representatives of the European Union Office in Kosovo, representing the team's interests effectively.

oProvided translation and interpretation services from English into Albanian, facilitating effective communication, creativity, positive and a productivity in the work environment collaborating with team members.

European Union Office in Kosovo / European External Action Services 03/07 – 12/19

Administrative and Accounting Assistant

Primary Responsibilities:

Financial Processing and Compliance:

oDemonstrated expertise in EU financial regulations, ensuring adherence to contractual, financial, and budgetary rules and procedures.

oProcessed and monitored administrative payments in compliance with financial standards, meticulously recording transactions in the Delegation's Accrual Based Accounting System (ABAC).

Administrative Expertise:

oApproved, processed and coded high volume of invoice claims, advances, payment requests, payment order and bank transfers ensuring accuracy and compliance with established procedures.

oEfficiently managed the accounts payable process, ensuring accurate and timely payments to vendors.

oReconciled Cash and Bank accounts, General Ledger and non-budgetary accounts.

oManaged petty cash including monitoring and reconciling bank accounts.

oProcessing and approving employee benefits and reimbursements.

oPrepared and reported tax data files for tax reporting.

oConducted month-end and year-end closing in accordance with established procedures.

oAssisted in budget preparation and revision, contributing to effective financial planning.

oPrepared files and notes to HQ for ex-post control (internal audit) when required (e-EPC).

oAssisted in end-of-year administrative reporting (e-DAS).

oActed as an Imprest Account Holder (Verifying Agent) in the absence of Head of Administration.

oManaged the register of exceptions and non-compliance events.

oAssisted on payroll preparations.

Procurement Support and Contract Management:

oPrepared procurement procedures, contributing to the efficient acquisition of goods and services.

oDrafted Technical Specifications for various tenders, ensuring accuracy and compliance with organizational standards.

oSuccessfully managed contracts for security services, travel agency services, translation/interpretation services, IT services and catering services and monitoring KPIs for the same.

oPrepared, tracked, and managed contracts, purchase orders, and order forms, maintaining meticulous records in European Commission applications (ABAC Legal Commitment Kernel / ABAC Contracts, ABAC Assets).

Logistical and Administrative Support:

oCollaborated closely with the Head of Administration to support their daily responsibilities and contribute to departmental goals.

oRegistered files efficiently in a document management application, maintained an organized and accessible repository of critical information.

oManaged Missions and MiPS (Business Travel) arrangements for expat and local staff, ensuring smooth logistical support.

oCo-managed inventory and assets, handling orders, good receipt, tracking, and declassification/retirement in ABAC Assets.

oProvided invaluable administrative support to staff members and assisted the Head of Administration in daily activities.

oRegistered files in the document management application (Ares).

oManaged approval process of accommodation files for EU Residence and expatriate staff, as well as temporary accommodation for the same, serving as an operational and financial agent.

oActively participated in administrative tender evaluations and recruitment interviews.

oProvided backup support and on-the-job training to other members of the Administration Section as necessary.

oActively participated as a member of the Staff Representatives of the EU Office in Kosovo.

oManaged and organized a team building for over 100 staff members.

oOccasionally provided translation and interpretation services from English into Albanian and vice versa.

ICON Institute GmbH

Local Project Coordinator 09/06 – 03/07

European Union Funded Project: Cards 2003 Regional Programme on Statistics

Directed the coordination of all trainings, workshops, and working group meetings conducted abroad for the beneficiary institution, ensuring seamless execution and participant satisfaction.

Undertook comprehensive organizational and administrative tasks related to the project office, including secretarial duties, financial management, and meticulous documentation.

Provided vital translation and interpretation support, facilitating clear communication between stakeholders.

Assumed responsibility for the project's "Regional Programme on Statistics," actively monitoring and supporting its implementation.

Facilitated the logistical aspects of experts' missions, ensuring smooth operations and minimizing disruptions.

Collaborated closely with the Statistical Office of Kosovo (SOK), the contract manager, the team leader, and other European Union experts, contributing to the overall management and successful implementation of the project.

Served as the primary contact person for all involved parties in the absence of international experts, ensuring continuous progress and effective communication.

Project Assistant 06/06 – 09/06

European Union Funded Project: Support to Police

Provided essential support to the Ministry of Internal Affairs, the Kosovo Police Service, the Contract Manager, Project Managers, and EU experts in the effective implementation of the project

Actively contributed to the selection process for local staff members, ensuring the recruitment of qualified and dedicated team members.

Served as the primary contact person for all parties involved, fostering effective communication and collaboration among stakeholders.

Acted as a reliable backup for international experts, ensuring continuity in project activities.

Undertook a wide range of organizational and administrative tasks related to the project office, including secretarial duties, financial management, and meticulous documentation.

Provided valuable translation and interpretation support, facilitating clear and accurate communication between team members and partners.

Local Project Coordinator 03/03 – 04/06

European Union funded Project: Support to the Statistical Office of Kosovo

Provided essential support to the Statistical Office of Kosovo (SOK), the Contract Manager, Project Managers, and EU experts in managing and effectively implementing the EU project.

Acted as the primary contact person for all parties involved, ensuring continuous communication and collaboration, even in the absence of international experts.

Represented ICON Institute GmbH in different project management bodies of the beneficiary, promoting strong partnerships and alignment with project objectives.

Undertook a wide range of organizational and administrative tasks related to the project office, ensuring smooth operations.

Diligently monitored the implementation of the project, maintaining accurate records and providing timely updates to stakeholders.

Provided logistical support for EU experts' missions and business travel, contributing to efficient project operations.

Supported the Contract Manager and Project Managers in fulfilling all reporting requirements in a timely manner, ensuring compliance with project obligations.

Administered the project office, managing secretarial, financial, and documentation aspects with precision.

Collected and distributed relevant information to all project implementation partners, facilitating informed decision-making.

Monitored and managed logistics and finances for a one-year survey on informal economy, ensuring the project's research objectives were met.

Served as the secretary of the project's Steering Committee, ensuring efficient meetings and transparent communication among committee members.

Centre for Strategic and International Studies 11/00 – 01/03

Project Consultant

Projects: Conflict Resolution Training for Religious and Community Leaders in Kosovo and Conflict Resolution Training to Augment Refugee Return Program in Kosovo

Successfully raised funds for the projects, securing essential financial support.

Established and nurtured extensive networks with international and national organizations in Kosovo, fostering collaboration and resource-sharing.

Administered local finances and logistics for the projects, ensuring efficient financial management and logistics coordination.

Diligently monitored project activities, preparing and submitting monthly reports to stakeholders to ensure transparency and accountability.

Organized seminars with more than 40 participants, facilitating knowledge sharing and capacity-building.

Provided crucial translation and interpretation support, enabling clear communication between project participants and partners.

EDUCATION

University of Prishtina, Prishtina, Kosovo

Master of Science in Entrepreneurship and Local Development 05/19

Bachelor’s degree in English Language and Literature 02/04

Caux Scholar Program, Initiatives of Change, Caux, Switzerland 08/02

Academic Course on Peacebuilding and Conflict Transformation

LANGUAGE SKILLS

Fluent in English, Albanian, Basic knowledge in: French, Italian, Spanish

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