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Customer Service Team Members

Location:
Portland, OR
Salary:
80000
Posted:
April 17, 2024

Contact this candidate

Resume:

ARASH

EIGHANI GHEJLOU

CONTACT

PHONE:

206-***-****

**** ***** *** ** ********, wa98006

EMAIL:

ad42s8@r.postjobfree.com

HOBBIES

Riding bikes

Going to gym

Racing cars

Cleaning my house

EDUCATION

Bellevue College —

Associate Degree, BIOCHEMISTRY — Graduate 2018

WORK EXPERIENCE

Housekeeping Director/Executive-Embassy suites by Hilton in Lynwood 2023-Present

In charge of over all cleanliness of the entire hotel( public areas, parking lot, pool, gym, rooms, hallways).main tasks include achieving customer satisfaction, attending to guest needs, and securing room safety.plus being responsible for cost control, training staff, empowering the team, planning room assignment and work schedule and making sure the quality of service met. Producing ideas to keep the team engaged and motivated. Always having new technique to improve cleanliness score. Reading forecast and preparing them for the heavy forecast days. Building par stocks for inventories. Making orders and making sure there enough linen for all time. Inspecting VIP rooms. Preparing show rooms.

HOUSEKEEPING MANAGER/ SUPERVISOR- LEVEL HOTEL SEATTLE 2022-2023

Opening the day by assigning every one’s duty based on the day and week forecast. Inspecting rooms. Inspecting team members duties. Helping and giving them advises based on their duties. Keeping eye on inventory. Assigning daily tasks to maintenance. Covering arrivals. Scheduling. interviewing new staffs. Keeping eye on housekeeping operation. Handling guest complains.

HOUSEKEEPING MANAGER/ ASSISTANT EXECUTIVE- ARIA RESORT AND CASINO 2021- 2022

Assigning team members assignment and keeping track of their work, inspecting rooms and team members works, making the team motivated, handling guest complains, making sure rooms are up to standards, helping and guiding team to success on their duties. Reading forecast for upcoming weeks and scheduling enough members. Handling high profile guests and taking care of their prior request. Handling maintenance issues and facility duties.

HOUSEKEEPING MANAGER- HARRAH’S CASINO 2021

Floor manager, computer works, leading team to success, tracking the staff and works needs to be done.

Finance Manager-AZ Automotive — 2020-2021

Finance manager, salesperson, customer service,

communication with people and team.

Salesperson-Renton CDJR — 2018-2020

Salesperson, finance services, customer service and communication with people.

Manager- Jacksons food store — 2017-2018

Store manager and team leader, managing schedule and payroll, control inventory, customer service and phone calls.

Manager-Pizza Hut — 2015-2018

Shift manager, managing staff and employee hours, control inventory, customer service and phone calls

SKILLS

Customer service, team leader and management experience and skills. computer skills, finance, retail, bilingual (English, Persian, Turkish, Azari), social media and networking. Hotsos expert, opera and LMS skills as well, being always positive and hard worker and situations.



Contact this candidate