KENNA GARCIA

*** ****** ***** **, ******, TX, *6040 +1-682-***-****+ ad42s1@r.postjobfree.com

Professional Summary

I’m currently working as a hairstylist and wanting to get back into the customer service field

When dealing with problems, stay focused on the team and collaborate effectively with leaders and teammates to find quick solutions.

Skills

© Word © Relationship development

© Typing © Communications

© professional © Customer service

e Team management

Education

GED - 2006

Avance San Antonio - San Antonio, TX

Cosmetology - 2012

Ogle School of Hair; Skin & Nails - Hurst - Hurst, TX

Work History

Preloader - July, 2019 to Present

UPS Customer Center - Fort Worth, TX

© Shipped materials and assisted with boxing, packing, labeling, and document preparation.

© Loaded, unloaded, and sorted cargo as part of accurate and efficient [Timeframe] shipments.

Salon Manager/Stylist - October, 2014 to Present

Supercuts - Euless, TX

© Provided each customer with exceptional service by listening to their concerns and answering their questions.

Had professional interactions with customers, peers, and [Job Titles], which aided in the development of clear communication and active listening

skills.

© Used discretion and good judgment when it came to using company materials and supplies.

Customer Service Representative - April, 1998 to January, 2014

Sprint, AT&T, Apple Orthodontics, Citigroup - Fort Worth, TX

© Working in a fast paced environmen, incoming calls on automatic dialer, providing the customers with excellent customer service, de-escalating

call, billing, retention, collections, appointmen setting, etc

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