Porsha Daniele

**** ******** **, ********, ******* 35630

Mobile 941-***-****; Email: ad42qx@r.postjobfree.com

PROFESSIONAL PROFILE

•10 years of experience conducting Networking Operations along with creating, establishing, and briefing network topologies in support of Conventional Forces of the United States Army and private sector.

•Subject Matter Expert in Network Administration, Routing and Switching, Network Hardware, and Human Resources.

•80/120 credits towards bachelor’s degree in Computer Information Systems with a focus in Networking Operation from California Institute of Art and Technology.

•Tools: Windows OS, UNIX OS, Bash, Powershell, NMAP, Wireshark, Cisco 3560, Cisco 2960, Cat 5, Fiber cable, Simple Key Loader (SKL), Crazy8, ANPRD-13

Security Clearance: Secret

PROFESSIONAL EXPERIENCE

California Institute of Art and Technology Nov 2022 to Present

40 Hours/week Florence, AL

•Pursuing a bachelor’s degree in computer information systems

•Concentration in Cloud Computing

Network Administrator – Eden Day Spa Apr 2022 to Present

40 Hours/week Florence, AL

•Supervisor who managed and established the PCI DSS platform to ensure secure payment methods for the clinic.

•Installed computer hardware to include running CAT5 and Fiber cabling

•Spearheaded a method for evaluating the networks integrity, resulting in no malicious intrusions

•Instructed real time methods of strengthening networks and patching vulnerabilities

•Configured Cisco 2960 routers to establish proper network flow with adequate security features.

Network Administrator/Massage therapist - Nyren Chiropractic Jan 2020 to Feb 2022

40 Hours/week Tacoma, WA

•Started as a massage therapist who migrated to lead Network Administrator for organization

•Supervisor who managed and established the PCI DSS platform to ensure secure payment methods for the clinic.

•Established virtual networks for the clinic spanning over two departments

•Maintained patient treatment records via virtual storage platforms

•Reported patient information to Insurance companies and completed documentation for payouts

•Maintained payroll and tax information

•Worked with licensed physicians and patients to assist patients recovering from injuries

•Maintained the PCI DSS platform to ensure encrypted payments

Massage Therapist Apr 2018 to Jan 2020

40 Hours/week Tacoma, WA

•Maintained patient treatment records via virtual storage platforms

•Reported patient information to Insurance companies and completed documentation for payouts

•Maintained payroll and tax information

•Worked with licensed physicians and patients to assist patients recovering from injuries

•Maintained the PCI DSS platform to ensure encrypted payments

Kaiser University Sep 2017 to Mar 2018

40 Hours/week Sarasota, FL

•Pursued a Bachelor’s degree in Medical Science

Florida Academy Aug 2016 to Feb 2017

40 Hours/week Corinth, MS

•Pursued a License in Massage therapy and kinesiology

•Successfully passed the Massage and Bodywork Licensing Exam (MBLEX)

Avectus Healthcare Solutions May 2016 to Aug 2016

40 Hours/week Corinth, MS

•Conducted training with personnel in properly safeguarding personally identifiable information (PII)

•Maintained documentation and security systems to successfully pass a security audit

•Answers inquiries by clarifying desired information; researching, locating, and providing information.

•Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

•Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

•Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

•Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.

•Order tests that could determine the causes of product malfunctions.

•Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.

•Refer unresolved customer grievances to designated departments for further investigation.

Northeast Community College Aug 2015 to May 2016

40 Hours/week Booneville, MS

•Completed an Associated degree in General Arts

•Emphasis in Medical Science

Magnolia Regional Health Center Nov 2015 to Mar 2016

40 Hours/week Corinth, MS

•Protect company’s property and staff by maintaining a safe and secure environment

•Observe for signs of crime or disorder and investigate disturbances, Act lawfully in direct defense of life or property, apprehend criminals and evict violators, Take accurate notes of unusual occurrences

•Report in detail any suspicious incidents, Patrol randomly or regularly building and perimeter, Monitor and control access at building entrances and vehicle gates, monitor alarm systems and closed network video cameras and operate detecting/emergency equipment

•Perform first aid or CP

Hillsboro Community College Aug 2014 to May 2015

40 Hours/week Tampa, FL

•Pursued an Associate degree in General Arts

•Emphasis in Medical Science

Multi-Channel Transmission System Technician- U.S. Army Aug 2010 to Aug 2014

40 Hours/week Fort Bragg, NC

•Performed as the Information Services Support Office (ISSO) which included duties of printing, publications, records management, and Communications Security (COMSEC).

•Extensive experience with communication and customer support duties such as identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives.

•Recognizing and taking action to address non-routine problems exercising critical thinking skills; soliciting feedback from multiple sources to understand an issue or problem and accurately assess its root causes and potential solutions, seeking higher level assistance when needed.

•Installs, maintains, troubleshoots, and repairs advanced electronic equipment and systems, including, but not limited to, microwave systems, multiplex systems, data communications systems, radio base and repeater systems, fiber optic systems, computer aided dispatch systems, automatic vehicle monitoring systems, alarm systems and telephone systems

•Installs network cabling in walls, ceilings, and conduit; installs patch panels, data plugs, jacks, and wall plates

•Programed and operated test equipment to aid in the troubleshooting and repair of electronic circuit boards and modules

•Performed bench repair of electronic equipment to the unit level

•Suggested, designed, and performed modifications to electronic communication equipment and servicing methods

•The patching cabling between network equipment and customer's network.

•The installation, troubleshooting and de-installing network equipment.

ADDITIONAL TRAINING:

•Student Intern for the Communications Studies Dept. Hillsborough Community College-South

•Shore Campus. (2014-2015)

•Structured Development Online Course. (Iraq 2011)

•Equal Opportunity Office Employee. (Fort Bragg, NC, 2014)

•Worked with Habitat for Humanity, building homes for military families. (Fayetteville, NC 2013)

•Security+ Class (Fayetteville, NC 2013)

•CPR Certified (Corinth, MS 38834) (November 2015)

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