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Customer Service Clerical Assistant

Location:
Alexandria, LA, 71315
Posted:
April 17, 2024

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Resume:

Darnita Baines

Alexandria, LA

Phone: 318-***-****

Email: ad42qk@r.postjobfree.com

Abilities

• Experience in performing general clerical and certain clinical duties under the direction of a physician

• Basic computer skills, Customer service skills

• Direct Care, Filing, Multi-line phone skills. Enjoy helping people

• Venipuncture skills for 21 years

Employment History

07/2022 - Current

Clerical Assistant

Senior Community Service Program, Alexandria, LA

• Operate office machines, such as photocopiers and scanners, fax machines and personal computers.

• Answer telephones, direct calls, and take messages.

• Communicate with clients, employees, and other individuals to answer questions, disseminate and explain information.

• Maintain and update filing, either manually or using a computer.

• Compile, copy, sort, and file records of office activities and other activities.

• Review files, records, and other documents to obtain information to respond to requests.

09/2012 - 11/2021

Phlebotomy Technician

LSU Family Medicine, Alexandria, LA

• Drew blood for tests for research.

• Explained the procedure to patients and assisted in the recovery of patients with adverse reactions.

• Disposed of contaminated sharps, in accordance with applicable laws, standards, and policies.

• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.

• Calibrated and maintained machines, such as those used for Covid testing.

07/2011 - 03/2012

Phlebotomy Tech

Rapides Primary Medical Center, Alexandria, LA

• Drew blood for testing, processed blood for Labcorp.

• Registered patients in computer, updated insurance information.

• Kept all supplies and equipment updated.

• Took vital signs and placed patient in available rooms.

• Retrieved test results for Doctors.

02/2011 - 05/2011

Sub Teacher Aid

Rapides Parish School Board, Alexandria, LA

• Provided extra assistance to students with special needs, such as English-speaking students or those with physical and mental disabilities.

• Tutored and assisted children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.

• Supervised students in classrooms, halls, cafeterias, school yards, and gymnasiums.

• Enforced administration policies and rules governing students.

• Distributed tests and homework assignments and collected them when they are completed.

Education History

12/2000

Phlebotomy

1 Year of College or a Technical or Vocational School

Central La Medical Academy, LA

Certifications

12/2000

Phlebotomy

American Society Phlebotomy Tech

References

References Available on Request



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