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Global Program People

Location:
Andover, MA
Posted:
April 17, 2024

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Resume:

Namita Gupta

Andover, MA ad42qd@r.postjobfree.com 617-***-****

GLOBAL PROGRAM STRATEGY & MANAGEMENT

Global events and marketing professional with 12+ years of experience in developing and executing impactful events that translate brand narratives into captivating immersive experiences. Big-brand experience from both client and agency side, with a proven expertise for high-touch, white-glove executive engagements. 50+ Key Events 70K Attendees

8 Flagship Tradeshows, 5 Executive Summits, 3 Sales Kick Offs/Summits, 35+ Executive Keynotes, 40+ Customer/Employee Forums, 30+ Global Women in Tech Series, 15+ Ted Talk Series, 6 annual Customer Award Ceremonies, C-suite “white glove” Events, Global Advisory Boards, Townhalls, Global People Council, and ERG Executive Panels SKILLS

Customer First Mindset Event Program Strategy, Development & End-to-End Execution Data Driven Strategy & Results Vendor Negotiation Technology & Event Production Knowledge Thought Leadership Invent and Simplify WORK EXPERIENCE

Dell Technologies • Boston, MA 2011 - 2023

Global Customer and Employee Events Leader

Led the entire event cycle, from conceiving engaging themes and activities to fostering strategic partnerships and optimizing processes and budgets. Seamlessly guided cross-functional teams and leveraged data-driven insights, delivering best-in-class customer experiences while maximizing ROI through innovative solutions.

Conceptualized & curated Dell’s Chief Customer Office (CX) presence at Dell World's (annual industry trade show), driving

+50% YoY customer sentiment, and +20% Press/Analyst engagement (8 trade shows, 14K attendees).

Spearheaded E2E 6 Customer First Awards ceremonies/receptions (14K attendees) and launched first- ever (15+) TED Talks

& global Women in Tech series (20K attendees, 35 locations), 4 CXO breakfasts, Solutions Showcase/booths & giveaways, and keynotes at main stage (14K attendees) & Partner Summits (2K attendees).

Integrated CX presence at Dell Technology annual Global Forums and grew 4x in 3 years (70K attendees, 95 locations).

Developed and executed 4 Global CX Day celebrations (16K attendees), managed 6 celebrity speakers, 8+ booths, live 5-hr programming).

Planned CX’s presence (5K attendees) at 3 annual Sales/Field Readiness Summit.

Planned and executed Black History Month/Women's History Month exec panel series (6K attendees). Recognized by Game Changer award for exceptional and innovative achievement.

Piloted Global People Council (8K attendees), an interactive forum for enhancing employee experience.

Led Dell's executive board main stage and meetings at Global Entrepreneurship Summit (GES India'17, 4k attendees), SXSW exec meetings and booths (2K attendees), Dell Match Play, and established a data-centric, result-driven approach to quarterly exec summits, advisory boards, Townhalls, monthly ERG executive panels, annual sales kick offs and roadshows.

Built and orchestrated Dell-wide C-suite collaborative workgroup (Corporate Strategy & 8 BUs) during pandemic to navigate market shifts, prioritize customer needs, and realign strategic investments.

Developed Dell’s Consumer Sales Business Alternate Routes to Market Program’s customer strategy. EMC Corp (acquired by Dell) • Boston, MA 2011 - 2016 Customer Advocacy and Marketing Events Leader

Branded Total Customer Experience (TCE) organization internally and externally via industry tradeshows (EMC World), forums, executive summits, sales kickoffs, and roadshows, consistent communication themes, presentations, and collateral.

Executed the Global Executive interview program targeting c-level executives in partnership with 6 BUs Comcast • Manchester, NH 2005 – 2009

Marketing Communications Manager

Crafted high-impact multi-channel campaigns and experiences, building strong executive/sponsor relationships, to increase brand awareness, customer acquisition, and engagement through successful events and strategies. ADDITIONAL EXPEREINCE

Scudder • Boston, MA - Marketing Programs Manager

Fidelity Investments • Boston, MA - Senior Account Executive, Interactive Group Digitas • Boston, MA - Account Executive

EDUCATION

Cornell University • Women in Leadership certification program Northeastern University • Boston, MA • MBA

Pune University (College of Arts and Sciences) • Pune, India • BA in Economics



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