OBJECTIVE

To obtain a position as a Customer Service Representative or as an Administrative

Assistant. Also seeking a challenging and rewarding position utilizing my positive work ethics, interpersonal skills, and willingness to learn any job quickly and efficiently.

EDUCATION

Styletrends Barbering and Hairstyling Academy August 2009

Barbering and Hairstyling License

York Technical College May 2008

Automated Office Diploma

Data Entry Certificate

Office Communications Keyboarding

Introduction to Computers Keyboarding Lab 1

Professional Development Office Machines

Integrated Information Processing Information Processing Applications

Microsoft Word Microsoft Excel

Microsoft PowerPoint Fundamentals of Mathematics

Introduction to Compositions Office Systems and Procedures

EXPERIENCE

AR Regeneron BVS 2018-2019 TalentBridge/ The Lash Group

To verifiy benefits for records to encure coverage.

Warehouse Associate 2015-2018 Belk Distrubition Center

To make sure customers orders where correct and ready to be shipped to

the customer in a timely manner.

To make sure that customers orders are correct with all the item that was ordered and

packed in the correct package.

Shipping/ Receiving 2013 – 2015 Shutterfly

To make sure customers orders where correct and ready to be shipped to the

customer in a timely manner.

Administrative Assistant 2013 –2013 Chester County DSS (WorkStudy)

* To input information into the computer system to ensure customer satafaction.

To communicate with customers about problems they may be having with their case.

To ensure that paperwork is filled out correctly and turn in to the proper file folder.

To answer a muti-telephone lines and properly send the calls to the right destination.

Customer Service Representative 2008 – 2009 TruVista Communations

To input information into the computer system to insure customer satafaction.

To communicate with customers by reporting any problems, placing orders, and reporting

promlems with telephones, internet, and/or cable.

Substitute Teacher 2002 – 2009 Chester County School District

To enable the safety of students while the teacher was out sick or on vacation.

To communicate instructions on classs activities and homework.

Office Assistant 2006 – 2006 York County Regional Chamber

Internship with York Technical College

To answer multi telephone lines, filling, making copies, faxing, giving

information out to customers and sale maps of the county.

Voluntary CSR 2001 – 2004 Covington Credit

Answering a multitelephone line, filing, taking payments, making copies, faxing

information and printing applications with customers information to be processed

by the manager.

LATORRIA A PEAY

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LATORRIA A PEAY

2550 Pilgrim Road Chester SC 29706 803-***-****

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