Luciana Resum e */**/**, **:** AM
Luciana Souza da Silva Clements
Coal City, WV 25823
*******@***.***.**
PROFESSIONAL SUMMARY
Looking for a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills, where I can show all my skills and help he company to achieve the goal. SKILLS
• Activity Monitoring
• Litigation Support
• License Verification
• Legal Compliance
• Safety Audit Support
• Risk Mitigation
• Vulnerability Examination
• Audit Coordination
• Document control
• Auditing Experience
• Audit Documentation
• Excel/Word/Power Point
WORK HISTORY
04/2017 to 05/2022 - Licensing Analyst II / SBA Torres Brasil Ltda – BRAZIL
• Maintained up-to-date Knowledge of applicable laws and regulations.
• Conducted audits and reviews to identify documents that is not under laws and regulations.
• Report risks assessment models to identify potential risks and warned violators of infractions or penalties.
• Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
• Completed field checks to verify licenses and permits.
• Evaluated and monitored suppliers and partner relationships to follow the local law.
• Investigated locations to confirm license data, conducted background checks and assessed premises for compliance with licensing requirements.
• Assessed fees related to registration of property-related documents. 04/2012 to 01/2014 – Project Coordinator – Stefanini Consultoria e Assessoria em Informática – BRAZIL
• Keep Acquisition Project to Nextel and Nokia on schedule by managing deadlines and adjusting workflows.
• Maintained database and spreadsheets with accurate inventory and status.
• Managed competing demands and professionally updated to frequent change, delays, and unexpected events.
• Kept corporate and client information confidential, adhering to data safety measures.
• Photocopied, distributed, and emailed documents to project managers. 02/2009 to 06/2010 – Analyst Patrimony – TNL – Oi Telecomunicação – BRAZIL
• Queried databases for information needed for report processing.
• Guide acquisition process to set up all documents according to the law and to start licensing process.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Developed and updated tracking spreadsheets for process monitoring and reporting. 01/1993 to 02/2006 – Project Analyst – Banco ABN Amro Real – BRAZIL
• Monitored ongoing projects for adherence to prescribed timelines, suggesting operational changes where needed.
• Built lasting and collaborative partnerships with individuals both within and outside of company.
• Collected data from diverse source formats.
• Advocates for ways to streamline ongoing projects, prioritizing shorter turnaround times and consistent development quality.
• Identified and resolved risk issues in project proposals, mitigating potential liability claims.
• Led integration of Customer relationship management systems.
• Optimized testing protocols by integrating simulations into diagnostic and validation tasks.
• Developed written documents and reports related to programs and operations. EDUCATION
2024 – Environmental Analyst – in process
2023 – ESG - Fundamentals
2005 – Environmental Management – SENAC – São Paulo – BRAZIL 1997 – Bachelor of Science – Universidade Ibirapuera –BRAZIL LANGUAGES
Portuguese – Native
English – Professional Working
Spanish – Elementary
VOLUNTEER WORK
Recovery of degraded area - Mangrove – BRAZIL