SUMMARY OF QUALIFICATION AND EXPERIENCE

Extensive experience and expertise in management accounting, auditing, taxation, cost accounting, and regulatory compliance, with over seven (7) years of experience in financial analysis and knowledge of regulatory compliance.

Advance knowledge of reconciliation of accounts including balance sheets, income statements, and cash flow statements in accordance with relevant accounting standards.

Leadership role in managing auditing processes and principle to meet internal and external stakeholders' needs.

Ability to engage with diverse stakeholders in Canada as a multilinguistic professional with advanced proficiency in French and English (written and oral).

In-depth knowledge of analyzing financial data to evaluate and interpret trends relating to business performance and provide financial advice using pivot tables, dashboards and visualization tools.

Support stakeholders and organizations in tracking income and expenditure to provide performance analysis and advice on financial planning

Extensive involvement in procurement and sales to achieve organization objectives and break even.

Advanced IT and software skills such as Microsoft Excel, Access, Quickbooks, PeopleSoft, and Sage Saari.

EDUCATION

BSc Accounting (3 years)

Ecole Supérieur de Gestion (University of Dschang), Cameroon Oct. 2014 – Jul. 2017

Higher National Diploma – HND Accounting (2 years)

Ecole Supérieur de Gestion, Cameroon Oct. 2014 – Jul. 2016

RELEVANT TRAINING

Payroll Compliance Practitioner (PCP) – 1 year - Ongoing

Academic of Learning Career College, Canada

Excel Data Analytics

Ecole Supérieur de Gestion, Cameroon 2016

PROFESSIONAL EXPERIENCE

Bilingual Technical Support Representative (Full-Time/Permanent – Remote)

Kelly Connect, Canada Aug. 14 – Date

Maintaining comprehensive knowledge of iPhone products, features, updates, and related software to resolve customer inquiries and issues effectively

Providing customer support and troubleshooting services in multiple languages (French and English), ensuring that non-English speaking customers can receive help in their preferred language.

Support diagnosing and resolving technical issues related to hardware, software, and network connectivity for iPhone users.

Recognizing when a problem needs to be escalated to a higher level of support, specialist teams, or engineering departments for advanced troubleshooting.

Gathering and relaying customer feedback and common issues to relevant departments to inform quality improvements and product enhancements

Educating customers in various languages on the use and maintenance of their iPhones, including guiding them through setup, updates, and new features

Head Accountant

Tombros Services LTD, Cameroon Dec. 2016 – Apr. 2023

Lead inter-bank reconciliation by providing balance sheets, income statements, and cash flow statements in accordance with relevant organizational goal.

Manage auditing processes and principle to meet internal and external stakeholders' needs.

Lead stakeholder engagement in tracking income and expenditure to provide performance analysis and advice on financial planning.

Providing procurement and sales services in accordance with organizational needs with a view to maximizing profits

Analyze financial data to provide information on business performance and proffer financial advice using advance software.

Accounting Administrator

Credit Union (NKATCCUL), Cameroon Mar. 2015 – Dec. 2016

Handling a large number of electronic invoicing transactions and managing the payables efficiently using Excel

Scrutinizing patterns in revenue and expenses to discern any pertinent trends

Executing thorough reconciliations and preparing the balance sheet and ensure that debit and credit notes are accurately reconciled, upholding the precision of our financial records.

Actively pursue the settlement of overdue customer accounts, taking measures to guarantee timely payment receipts

Contribute to fiscal planning by recommending suitable budget levels and by implementing controls to regulate spending in accordance with budgetary limits.

Evaluate assets based on depreciation and amortization to ensure time relevance of all company assets

Procurement and Sales Officer

KBC Multivendor Company, Cameroon Jan. 2013 - Feb.2015

Provide procurement recommendation according to clients request and restocking necessities for the company

Committed to ensuring customer satisfaction by consistently following up during the sales cycle and the service installation procedures

Adhere to company policy by effectively maintaining the minimum sales targets as specified by the sales supervisor

Meticulously complete procurement and sales application documents and secure the necessary contractual agreements through direct interactions with prospective customers.

Proficiently showcased products, facilitated operational demonstrations, managed sales promotions, and executed merchandising activities

Supporting customers throughout their purchasing journey, by handling their transactions and ensuring customer satisfaction

REFERENCE

Made available on request

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