Jessica Freygang
Columbia City, IN *****
ad42mz@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
DSP (Direct Support Professional)
Niche Medical Staffing - Fort Wayne, IN
February 2024 to Present
I ensure the health, safety, and welfare of the patients. I do everything from helping them mentally to changing their briefs to helping them by giving them their proper medications and doing their vitals. I also cook and clean. I care for them in every way possible and love it. Cook/ Mental Health Technician
Parkview Behavioral Health - Fort Wayne, IN
January 2020 to February 2022
I loved being able everyone with whatever problem they may have. I was originally hired in as a cook; but eventually I became a mental health technician. However, cooking was my main priority. I loved it when people got excited when they saw that I was cooking. I was even able to talk to people on a deeper level and help them out when they needed it. Time management was a must in that job and it is something that I excel at. Making sure the priorities are done in the correct way is critical. I love to learn, grow, and make the kitchen so clean it shows. The facility even gave me an opportunity to become a Mental Health Technician. I would go back and forth between being a cook and a technician. Anywhere I went anywhere I was needed to go. It was very rewarding to be able to make an impact on people's lives and encourage them.
Production Operator
USSR Currently called Ultra - Fort Wayne, IN
February 2018 to April 2019
machining
production
distribution
assembly
quality control
inventory
safety checks
teamwork support
Cook
Parkview Regional Medical Center - Fort Wayne, IN
July 2017 to December 2018
I helped every customer. Excellent customer service was the highest priority. I was part of the Safety Committee and ensured that products, equipment, and employees were surpassing expectations. I was also part of the Cares Committee that helped boost employee morale. Head Cook
Park Place Senior Living - Fort Wayne, IN
July 2016 to September 2017
In charge of the staff when the operations manager is not present. Ensures that all tasks are completed in a sufficient and timely manner. Always tries to share positivity and a fun, light hearted demeanor. And still is responsible for conflict resolution and appropriate consequences if need be. Also keeps track of stocking and ensuring regular cleaning gets accomplished. Server
Pizza Hut - Fort Wayne, IN
February 2009 to July 2016
Deliver the best customer service possible. Cater to every need asked and determine potential requests from the customer and believe prepared. To make sure the time that each customer spent in the store was so enjoyable that the customer couldn't wait to come back. I had many regulars that would drive out of their way to come to our store.
Associate
Dairy Queen - Fort Wayne, IN
March 2008 to July 2009
Had various positions depending on the demand of the day. Worked on the cash register whether it was for dine in or carry out. Ensured correct orders and totaling out the register at every shift. Would work in the back to prepare timely and delicious food. Was also able to decorate visually appealing special order cakes for various special occasions.
Customer Service Representative
Best Buy - Fort Wayne, IN
May 2007 to June 2009
This job had a wide range of responsibilities that included the following: ship products to customers homes, Geek Squad service technician appointments, inventory, tax free paperwork, returns and exchanges, and simple checking out transactions.
Receptionist
Davids Bridal - Fort Wayne, IN
October 2008 to March 2009
Organize clients to different members of the sales team. Answered customers questions that varied from alterations to specific questions about to expected delivery date of different styles of dresses. Education
Core 40 in textiles
Homestead High School - Ivy, VA
August 2000 to July 2015
Associate's degree in Psychology
Ivy Tech Community College - Fort Wayne, IN
August 2010 to May 2015
General Studies in Automotive
IVY TECH College - Fort Wayne, IN
December 2008 to May 2010
Skills
• Food Service (10+ years)
• Retail Sales (2 years)
• Mental Health Counseling (10+ years)
• Receptionist (2 years)
• Culinary
• Customer Service (10+ years)
• Behavioral Health
• Team Worker (10+ years)
• Autism experience (2 years)
• Crisis intervention (5 years)
• Addiction counseling (5 years)
• PTSD Care (5 years)
• Crisis management (10+ years)
• Behavior management
• Intake (4 years)
• Vital signs (4 years)
• Special needs (10+ years)
• Experience with children (10+ years)
• Medical records (5 years)
• Developmental disabilities experience (10+ years)
• HIPAA (5 years)
• Medical documentation (5 years)
• Patient care (7 years)
• Data collection
• Behavioral Therapy
• Group Therapy
• Individual / Group Counseling
• Special Education
• Child & Family Counseling
• Applied Behavior Analysis
• Driving
• Heavy lifting
• Customer service
• Serving
• Cash handling
• Sales
• Conflict management
• Leadership
• Factory
• Direct sales
• Retail sales
• Sales management
• Negotiation
• Leadership
• Hospitality
• Supervising experience
• Front desk
• Cash register
• HIPAA
• Fashion retail
• Medical records
• Tax experience
• Assembly
• Merchandising
• Planograms
• Vital signs
• Android
• Classroom experience
• Data collection
• Quality control
• Manufacturing
• Cooking
• Teaching
• Kitchen management
• Laboratory experience
• PTSD Care
• Special education
• Documentation review
• Behavioral therapy
• Child & family counseling
• Schematics
• Analysis skills
• Research laboratory experience
• Laboratory procedures
• Construction
• Hand tools
• Power tools
• OSHA
• Adobe Acrobat
• Human resources
• Marketing
• Payroll
• Door-to-door
• Personal assistant experience
• Restaurant experience
• Communication skills
• Microsoft Outlook
• IT
• Microsoft Excel
• Microsoft Word
• Microsoft Powerpoint
• Microsoft Office
• Fire alarm
• Electrical experience
• CAD
• Management
• Cognitive Behavioral Therapy
• Medication Administration
• Program Development
Certifications and Licenses
CPR Certification
Driver's License
Food Handler Certification