CRYSTAL HOWARD

ad42m5@r.postjobfree.com 1-606-***-**** Morehead, KY 40351

Summary

** ******* ******* ****** ************ offering 20 years of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Quick learner proficient in office equipment operations and job-related software.

Skills

Records Management

Attention to Detail

Problem-Solving

ICD-10 Coding

OSHA Compliance

Insurance Verification

HIPAA Compliance

Insurance billing procedures

EMR Software

Multitasking and Organization

Physician assistance

Phone and Email Etiquette

Computer Skills

Workload Management

Medical Records Maintenance

Patient Flow

Appointment Scheduling

Medical software applications

Patient Relations

Schedule Management

Reception Management

Flexible Schedule

Appointment Coordination

Medical Billing

Patient Demographics

Meeting planning

Multi-line telephone management

Medical Transcription

Medical Records Management

Knowledge of HIPAA regulations

Electronic Charting

Follow-up skills

Bookkeeping

Patient Scheduling

Appointment management

Understanding of medical terminology

Accounting

Team Leadership

Office Administration

Patient Charting

Billing and coding

Knowledge of medical terminology

Patient Screening

Understanding of medical laws

HIPAA Regulations

Spreadsheet tracking

Positive Attitude

Patient Registration

Healthcare coding competency

Insurance Billing

Patient Referrals

Medical Terminology

Mail distribution

Regulatory Compliance

Emergency Procedures

Experience

St-Claire Medical Center Morehead, KY

Medical Office Assistant

06/2005 - 02/2019

US Bank NA Morehead, KY

Customer Service Representative

01/2000 - 05/2005

First National Bank Sandy Hook, KY

Customer Service Manager

01/1999 - 01/2005

Education and Training

MCTC-ROWAN CAMPUS Morehead, KY

Associate of Applied Science in Business Administration And Management

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