Call Center High School

Melissa K Mitchell

**** **** ** **** · Winston Salem, NC 27104

336-***-**** · ***********@*****.***

Professional Objective

Enthusiastic call center agent, proven to exhibit excellent customer service skills for American Express, Working Solutions and Turbo Tax. Provided excellent customer satisfaction in all my past jobs as a professional Administrative Assistant for Baptist Hospital, daycare owner and operator, substitute teacher and a Remedial English teacher at Walkertown High School. Have always received high recommendations from my employers as well as my customers.

Professional Experience

Call Center Agent

Working Solutions (Turbo Tax)

Remedial English Teacher

Walkertown High School, Walkertown

Substitute Teacher

Walkertown High School, Walkertown

Koala Bear Kiddie Kare

Winston-Salem, NC

Wake Forest Baptist Hospital

Winston-Salem, NC

American Express

Greensboro, NC

Relevant Skills

Core Qualifications

Excellent Window Skills

Excellent Verbal Skills

Able to adapt to fast pace environments.

Able to work independently and to complete required tasks on time.

Enjoy working with customers and helping them with problem at hand.

A great asset to any company.

Honest, dependable and very loyal.

Education

South Lenoir High School: Deep Run, NC: Diploma

Forsyth Technical Community College: Winston-Salem, NC: Office Systems Technology

Forsyth Technical Community College: Winston Salem, NC: Early Childhood Education: Certificate

Forsyth Technical Community College: Office Systems Technology: Associate Degree

Winston Forsyth County School: Winston Salem, NC: Substitute certificate

Salem College: Winston Salem, NC: Bachelor’s in education/ Minor in English

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