Medical Assistant Office Manager

CHERYL MARCELLE

Phone: 347-***-****

Email: ***********@*****.***

PROFESSIONAL PROFILE: Reliable, patient-focused professional with extensive experience in the medical industry. Skilled in developing effective communication to promote a positive work environment and optimal operational workflow. Ensures maintenance of medical records with respect to patient confidentiality, completeness, and timeliness in compliance with HIPAA regulations. Recognized for high academic honors and proficiency in Microsoft Office Suite. Experienced in assisting with COVID patients, including testing, vaccine administration, and ICU/ER support.

KEY QUALIFICATIONS:

Proficient in COVID vaccine administration and swab testing

Leadership in medical practice structure and management

Comprehensive knowledge of medical terminology and office procedures

Experience with EMR programs and medical billing codes.

Strong problem-solving and communication skills

Expertise in HR management and organizational improvements

Familiarity with healthcare laws, insurance billing, and claim cycle

EDUCATION:

Registered Nursing Program, Hillsborough Community College, Tampa, FL (Expected Graduation: 2022 - Present)

Associate of Science Degree in Healthcare Management, Ultimate Medical Academy, Tampa, FL (2016)

Certified Clinical Medical Assistant, Stanford Brown, Garden City, NY (2000)

EXPERIENCE:

MyCare Medical Group (4/2023 - Present) Onboarding Employee/Clinical Quality Manager/Trainer

Collaborate with Branch and Clinical Directors to enhance market share and revenue.

Oversee multiple clinic operations and lead clinical managers' team.

Conduct interviews, evaluations, and training for clinical staff.

Ensure compliance with state and local healthcare legislation.

Set up Clinic from front to back office.

Update company policy.

Manage clinic budget and enforce expenditure approval.

Develop and implement workflow processes for newly purchased clinics.

WellMed Medical Management (02/2020 – 4/2023) Clinical Regional Office Manager/Trainer Traveling Sr. Medical Assistant/Clinic Integration

Manage day-to-day operations of medical centers.

Conduct employee onboarding, evaluation, and disciplinary actions.

Ensure adherence to HEDIS/5-Star measures and HIPAA regulations.

Coordinate with physicians and staff to guarantee patient satisfaction.

Provide training and support for new employees and clinic integration

JSA Medical Group / DaVita Medical Group (03/2011 - 2/2020) Medical Office Manager/Medical Assistant

Oversee clinical office operations including scheduling, billing, and coding.

Document patient histories and vital signs.

Administer injections and apply dressings.

Handle sterilization and maintain office supplies and equipment.

Ultimate Medical Academy (02/2015 - 08/2016) Instructor

Instruct students in anatomy, physiology, and medical terminology.

Supervise laboratory and clinical work.

Evaluate and grade class assignments and papers

Brookdale University Hospital (09/2008 - 03/2011) Certified Clinical Medical Assistant / ER Triage

Coordinate with treatment center personnel for patient care

Perform intravenous procedures.

Assist in emergency room triage.

Professional Image and Laser Care (10/2003 - 12/2008) Manager/Certified Clinical Medical Assistant

Perform laser hair removal and assist in surgical procedures.

Sterilize instruments and oversee patient recovery.

Manage day-to-day operations of the facility.

Digestive Medicine of Long Island, LLP (09/2001 - 09/2008) Head Endoscopy Technician Supervisor/ Certified Clinical Medical Assistant

Perform administrative duties including scheduling and insurance verification.

Assist with endoscopy and colonoscopy procedures.

Supervise endoscopy technicians.

This resume highlights Cheryl Marcelle's extensive experience in the medical industry, emphasizing her leadership, managerial, and clinical skills.

Contact this candidate