ORJI ELIAS AJAH

**B Adeba Street, Lakowe Ibeju-Lekki. Tel: (+234)703-***-****

Lekki, Lagos State. Email:ad42bz@r.postjobfree.com

I am a trained persuasive Marketer with a good communications skill. I have over 7 years’ experience in marketing and sales of varied consumer products and services.

I have a good knowledge of project monitoring and management, quality assurance, revenue monitoring, data analysis and reporting with the use of an enabled software named Work Force Manager (WFM) and PowerApp.

Over the years, i coordinated, monitored and supervised teams, groups and individuals on quality assurance, revenue optimization, customer experience and perception on products.

AREAS OF EXPERTISE

Project Monitoring/Management Quality Assurance/Control

Customer Relations services Marketing Communications

Revenue Monitoring/Control Work Place Crisis management

Business/Report Writing Human and project Supervision

SUMMARY OF WORK EXPERIENCE

Marketer (Direct Sales Executive) Diamond Bank Plc - 2 years and 11 months.

Quality Assurance Agent (Hub Supervisor) Jumia Nigeria - 1 year and 2 months.

Revenue Recovery (District Revenue Monitoring Officer) Haleford Nigeria Ltd (In secondment to Eko Electricity Distribution Company, EKEDC) – 2018 till date.

EDUCATION & TRAINING

PGD, Advertising and Public Relations, International Institute of Journalism Abuja – 2011.

HND, Mass Communications -The Federal Polytechnic Bida, Niger state – 2010.

ND, Mass Communications the Federal Polytechnic Bida, Niger state – 2008.

National Examination Council (NECO) - 2001

National Business and Technical Educations Board (NABTEB) - 2011.

PROFESSIONAL EXPERIENCE

Haleford Nigeria Ltd Lagos (In secondment to Eko Electricity Distribution Company (EKEDC) - June 2018 till date

Revenue recovery (SUPERVISORY) Internally generated revenue optimization

Key achievements:

Reactivation of about 72 to 108 or more suspended and inactive postpaid accounts monthly.

Successful managing and monitoring of above 36 Eko field representatives (EFR’s) on monthly revenue drive.

Successful monitoring of about 29,106 prepaid customers in Lekki business district.

Successful monitoring of about 10,000 postpaid customers in Lekki business district.

Optimization of monthly revenue collection from about #800,000,000 in August 2018 to 912,188,433 December 2019 in Lekki business district from 2018.

Jumia Nigeria, Lekki Vendor Drop Off Center December 2014 – January 2016

Hub Supervisor (Quality control manager)

Key achievements:

Increase of quality products delivery from 400 - 700 daily items to about 1200 and above between December 2014 January 2016.

Reduction of low-quality products delivery from 1 to 4 items monthly to zero with adherence to Jumia quality guide policy.

Diamond Bank (Access Bank) Plc Lekki Lagos Nigeria January 2012 – November 2014

Role: Direct Sales Executive (DSE)

Key achievements:

Opening of above 15 savings accounts daily which amounts to over 300 savings accounts monthly.

Meeting targets on high volume deposits of #100,000 monthly savings for ‘high interest deposit account’ (HIDA) accounts for both existing and new customers.

Meeting monthly targets on #5,000 deposits for DIAMOND EXTRA promo accounts holders.

PROJECT PARTICIPATION WHILE IN SCHOOL

NAME OF PROJECT: COVERAGE OF BOKO HARAM BY NIGERIAN NEWSPAPERS (A comparative Analysis of Tribune and Punch Newspapers).

The project focused on the perception and level of media coverage or exposure the mass media give to Boko Haram related activities both in their pictorial and written content as reported in the Tribune and Punch Newspapers.

NAME OF PROJECT: COVERAGE OF NIGER DELTA CRISIS BY NIGERIAN NEWSPAPERS (A comparative study of Daily Trust and Daily Sun newspapers).

The project under studied the Niger Delta crisis, the root cause of the Niger Delta arm struggle and the global effect of their activities even as it affects the Nigerian economy as reported by the Daily Trust and the Daily Sun Newspapers.

NAME OF PROJECT: IMPACT OF MASS MEDIA AWARENESS CAMPAIGN IN THE FIGHT OF SEXUALLY TRANSMITTED DISEASES (A case study of Residence in Bida Town)

The project centered on the role of the Mass Media in creating awareness on the various causes and dangers of sexually transmitted diseases (STD’s) and the ways to avoid the spread of the virus.

AWARDS & ACHIEVEMENTS

Member, NYSC 2011

NYSC Completion & Commendation, National Youth Service Corps Batch B, Ekiti State, 2011.

General parade commandant National Youth Service Corps ‘Batch B’, Ekiti State, 2011.

Platoon Commander, Parade group ‘Batch B’ Ekiti State, 2011.

Parade commander Parade CD ‘Batch B’ Ekiti State, 2011

Senior Prefect/Head Boy, Government day secondary School shao Moro LGA, 2001

PERSONAL DATA

State of Origin: Enugu State

Date of Birth: 18th April, 1983

Marital Status: Married

Integrity: Honesty and fairness

TRAINING/CERTIFICATION

Diploma in Operations Management (Ops)

Business Intelligence and Knowledge Management Systems

Conflict Management and Resolution for EKEDC (Anola ATZ LTD)

Emotional Intelligence at work place

Communication Skills – Perception and Non-verbal Communication (Alison Institute)

Supervision Skills - Managing Groups and Employee Interaction (Alison Institute)

Business Communication and Report Writing

Storytelling in the workplace - Report Writing

Digital Marketing Training - HERVESTERS SKILL ACQUISITION PROGRAM 2019.

REFEREES

MWO. Thomas Luke - Tel: 080********.

Nigerian Navy, Western Naval Command Apapa, Lagos.

Mr. Kolawole Oyeyemi - Tel: 070********.

General Manager sales – MTN NIG.

Mr. Babatunde Shoyemi - Tel: 080********.

Trades Services Group, Sterling Bank Marina, Lagos State.

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