Customer Service Preventative Maintenance
Resume:
JOSEPH MALUPANDE CV
JOSEPH MALUPANDE
ad42bo@r.postjobfree.com
Professional Summary:
Experienced and reliable driver with a clean driving record seeking a position as a [Type of Driver] at [Company Name], where I can utilize my skills in safe driving and excellent customer service to contribute to the company's success.
CORE COMPETENCIES AND SKILLS
Able to work under pressure effectively
Able to utilize GPS systems, maps, and car manuals
Good communication skills
Team orientation skills and high working standards
Punctuality with presentability
Honest and dependability
The high ethical and moral values
Major Highlights
Singlehandedly transported ICAP Zambia project staff and materials to two projects districts respectively
Implemented preventative maintenance measures, as a result, increased vehicle life by 65%.
Introduced the concept of using technology to map routes, hence, reduced commute time by 50%.
Trained relief drivers to handle driving and navigation work, as part of their induction program.
Implemented a passenger-oriented greeting system, as a result, increased team work by 95%.
Cut vehicle maintenance costs by 40%, as a result, increased company revenue.
Voted well organized team of the Year, owing to exceptional year-round performance, and customer feedback.
Successfully saved passengers from threatening injury, during a particularly horrifying car head-on-collision on a highway.
Experience:
ICAP Zambia: Project Driver
2022-2023
Safely operated assigned project vehicle [type of vehicle, transported passengers or goods to their destinations safely and on time.
Always followed all traffic laws and safety regulations to ensure the safety of passengers and cargo and other road users.
Provided excellent customer service, assisting passengers with luggage and offering information about routes and destinations.
MUMBWA CHILD DEVELOPMENT AGENCY: Project Driver 2019-2022
Conducted pre-trip inspections of vehicles to ensure they were in good working condition.
Planned routes efficiently to minimize travel time and fuel consumption.
Communicated effectively with dispatchers and other team members to coordinate pickups, deliveries, and schedule changes.
CONCERN WORLDWIDE: Project Driver
2015-2018
I ensured that the assigned vehicle is kept clean, tidy and in good working condition at all time.
Travelled to field trips as assigned and run office errands.
Kept the assigned vehicle secured at all times.
Gave the assigned vehicle regular/day-to-day maintenance checks such as checking oil, water,battery, brakes, tyres, etc.
Ensured that the assigned vehicle repairs are carried out properly when due by official manufacturer’s specifications.
Performed exceptional assigned vehicle repairs and arrange for other repairs on time.
Provid Logistical Support.
Always logged in official trips, daily mileage, gas consumption, oil changes.
Raised vehicle service request forms when due.
Managed the vehicle service schedule to easily track assigned motor vehicle due for service.
Always carried out basic safety and security checks on the vehicle before departing.
Ensured that the organization vehicle is refueled when required.
Maintained the neatness and accuracy of all journeys and recorded them in the vehicle log book.
Provided assistance to the Office of the Administrator in the time working at the office.
Delivered and collected mail when required.
Always ensured that rhe organization are driven safely and on time to their respective destinations.
SUMMARY OF OTHER ROLES
INVESCO LTD t/a GOLDSPOT BOTTLING COMPANY LTD.
Job Title: DELIVERY DRIVER
15/06/2012 - 31/03/2015
SUN SHARE INVESTMENT LTD
Job Title: COMPANY DRIVE
01/01/2011 / May2012
TAXI DRIVER
2004 - 2009
REFEREES
Mrs. Maya Kamata
Email:ad42bo@r.postjobfree.com
Mr. Richard Mwape
Email:ad42bo@r.postjobfree.com
Ms Wanga Katimba
Email:ad42bo@r.postjobfree.com
Contact this candidate