Brenda Leeann Shoemaker

Anderson, CA *****

530-***-**** ad42bg@r.postjobfree.com WWW: About Me

Professional Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Handles confidential information as necessary.

Skills

Phones

Data Entry

Office Management

Microsoft Word

Conflict Resolution

Calm Under Pressure

Multitasking

Customer Service

Dependable and Responsible

Attention to Detail

Computer Skills

Problem-Solving

Work History

12/2002 to 01/2024

N/A - 21 yrs 1 mo

Disability Leave - Ready To Enter Work Force

Self-motivated, with a strong sense of personal responsibility.

Skilled at working independently and collaboratively in a team environment.

Proven ability to learn quickly and adapt to new situations.

09/1999 to 12/2002

Dr. Allen - 3 yrs 3 mos

Office Manager, Emergency Medical Physician - San Rafael, CA

Office manager and assistant, phones

Streamlined office operations by implementing efficient filing systems and organizational strategies.

Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

02/1991 to 12/1999

Drs. Howard And Nottingham - 8 yrs 10 mos

Office Manager & Medical Bookkeeper, - Concord, CA

Office administration and bookkeeping

Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.

Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

08/1989 to 08/1990

Travelers Insurance - 1 yr 0 mos

Office Assistant - Walnut Creek, CA

Office administration as directed

Expedited document processing with accurate data entry and timely filing.

Managed daily data entry and kept clerical information accurate and up-to-date.

Completed clerical tasks such as filing, copying, and distributing mail.

Maintained confidentiality in handling sensitive information while performing administrative tasks.

Increased customer satisfaction by providing professional and courteous front desk support.

08/1988 to 08/1989

Liberty Mutual - 1 yr 0 mos

Secretary, Liberty Mutual - Walnut Creek, CA

Office administration and bookkeeping

Managed executive calendars, scheduling appointments and meetings to optimize time management.

Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.

Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.

Composed inter-office correspondence and provided product and service information to customers.

Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Education

Monte Vista High School

ROP Medical coding & Medical Terminology

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