Post Job Free

Resume

Sign in

General Manager Customer Service

Location:
Radcliff, KY
Posted:
April 18, 2024

Contact this candidate

Resume:

Kimberly Goodin

Radcliff, KY *****

ad429j@r.postjobfree.com

+1-502-***-****

Work Experience

Dispatcher/Customer Service

Dart Transit - Louisville, KY

April 2023 to February 2024

I was the O D L (order direct line) Dispatcher. My job was to get the orders from the customers build the Bill of Lading then make sure the trucks where there on time to make sure the trailers were loaded on time with the right parts and then schedule the delivery. Then after loaded make sure the delivery was picked up on time and delivered on time, so it didn't cost the company any late fees. This line never stops running so it was a very fast-paced job and required a lot of multitasking. I all so was required to answer emails and answer the phone and take care of the window at the same time. General Manager

Little Caesars Pizza - Radcliff, KY

October 2022 to March 2023

This was my first store from the ground up. It taught me a lot and it also showed me how dedicated I was in helping people learn and grow and how much I care about customer. I was took care of everything, hiring firing training, coaching order and truckle Waste count POS percentages labor, percentages, labor laws, following rules, and health procedures, and health codes in profits etc General Manager (GM)

Wendy's - Shepherdsville, KY

September 2019 to September 2022

I was responsible for the profits of the store sales,labor, waste, POS, LPH, ordering truck, hiring, firing training, making sure we pass inspection. All the health guidelines are met of the state guidelines are met labor laws and met.. food cost,etc.

General Manager

Meakia’s Family Restaurant - Louisville, KY

August 2010 to June 2019

As the GM the position required for me to oversee the restaurant, place truck orders, perform bank drops and maintain payroll. I created the weekly schedule and was responsible for Hiring and firing. Inventory count, waste count and verifying that we were following all state regulations were also part of my role. General Manager

KFC/LJS - Brandenburg, KY

April 2004 to August 2010

As the GM the position required for me to oversee the restaurant, place truck orders, perform bank drops and maintain payroll. I created the weekly schedule and was responsible for Hiring and firing. Inventory count, waste count and verifying that we were following all state regulations were also part of my role. Education

Bachelor's degree

National College - Louisville, KY

August 2007 to May 2012

Diploma

Penn Foster H.S. - Penn, PA

August 2003 to May 2006

Skills

• Leadership.

• Multitasking.

• Ability to learn and implement changes quickly and efficiently

• Very Detail oriented

• Ability to establish customer rapport

• Restaurant Management

• Restaurant Experience

• Order entry

• Customer service

• Data entry

• Payroll

• Sales

• POS

• Store management

• Cash register

• Cash handling

• Operating systems

• Customer relationship management

• Supervising experience

• Team management

• Leadership

• Management

• Conflict management

• Microsoft Office

• Oracle

• Cooking

Certifications and Licenses

First Aid Certification

Certified Medical Assistant

CPR Certification

Driver's License



Contact this candidate